Thank you for your balanced and thoughtful feedback. This has indeed been a challenging period for the care industry as a whole and we are relieved that we are coming back to some normality. We are incredibly grateful to both our residents and the team who have collectively put in an incredible effort to ensure we have the best possible environment despite the continual challenges we have been facing. We are continuously working to adapt, improve our processes and our standards; part of which includes having put guidelines and training in place in relation to relative communication to ensure we do not repeat any mistakes made earlier this year.