Dear Michael, thank you very much for the positive ratings and for taking the time to leave us such a kind review. We know that your mother's health complications can be a stressful time for you and your family, so we are really pleased to hear that you are grateful for the support our team have provided. We continue to ensure your mother has a smile on her face every day and gets the support she needs to live a happy life in our home. We are always here for you. Best wishes, Cara.