It's so nice that we are caring for your loved ones in such a way that the residents themselves are happy and family are too, we continue to ensure that all residents are at the heart of the home, as it is their home, and we are just ensuring they receive the care that they all deserve.<br>Never easy coming into a care home, but I hope we make that transition as easy as possible for them.<br>Thank you for your kind words - means a lot.