Thank you for your feedback. Please be assured we are acutely aware of the impact restrictions have on the people we care for and their families. We must, however, follow the instructions provided by the Public Health Department and Government. HC-One does not develop them but must adhere to them as a registered care home. We work closely with the Local Authority and Public Health team to ensure all residents, visitors and colleagues are safe and to prevent the spread of infection. As soon as we are safe to do so, the Local Authority will guide us in supporting less restrictive visiting. As soon as we know, we will let all families know.