Dear Emma W - We're really sorry to have received this review from you. It's particularly odd given the previous positive feedback you have given to our Care Home Manager verbally and on email.
We really don't understand what has happened between your last communications with Dove Tree and this review - but we hope you and your family are well.
We would encourage any prospective residents to Dove Tree House not to have your opinion swayed by two recent negative posts from one family. Please do take time to read all reviews and our CQC reports for the home - and to visit.
Our Covid 19 restrictions were always, and will continue to be, considered and appropriate.