Thank you very much for your feedback which is much appreciated. You will appreciate that the Covid questionnaires had to be put in place quickly and have changed frequently with changing Government guidance. However, like you, we think things can be done better and we are about to invest in an electronic visitor system in all our homes. We have also just invested significantly in new furniture in the home but we'll look again after your comment to see if there's more we can do. Thank you again and we appreciate the overall 4/5 star review you have provided.