Thank you for taking the time to review Widnes Hall. When you arrived for your visit, we discussed our requirements for Lateral Flow Test testing and visits to our care home. To ensure the safety and wellbeing of our colleagues and residents, we follow government guidance regarding care home visits. I have passed your comments regarding our rooms to our housekeeping team, who have a regular cleaning programme for all areas of our home. We have a daily, weekly and monthly activities programme which has been created with our resident’s input and this is regularly reviewed. We encourage our residents to participate in our activities however, we respect their wishes if they do not wish to take part.