Thank you for your comments about Kingfisher House Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing.
All of the staff are committed to providing the best possible care experience for all of our residents and we are disappointed to hear that you feel this has not happened in your case. We take all comments seriously and see them as an opportunity to improve the services we provide, so please be assured that your concerns will be shared with the rest of the team. Our home manager will be in touch in due course to discuss these matters further. Thank you again.