We are sorry that you have had this experience at Bridgewater Park, due to GDPR we are unable to discuss this individual case via carehome.co.uk.<br>If you would like to discuss this further please contact me on 01724 847323 or alternatively at melanie.walton@hc-one.co.uk.<br>I will share this feedback with the staff team so that lessons can be learned from the way that we communicate with families and loved ones of our residents.