Thank you for your review, we value all feedback as this helps us to make improvements where required. The last two years have been a difficult journey and we continue to do our utmost to keep our residents and colleagues as safe as possible during these unprecedented times. Whilst we understand the frustrations of continued testing and risk assessments, as covid is still very prominent in the communities, we have a duty to ensure, as much as possible, that we prevent the virus from coming into our home. We offer visits for residents either in a visiting area or in their rooms. We will continue to follow the Welsh government requirements and are happy to discuss this if you would like to contact the home.