Thank you for your comments about Westbury Court. We appreciate you taking the time to give feedback and letting us know how we are doing.
Our menus are created with feedback from residents and reflect their likes and dislikes. Residents have a food passport to capture any particular requirements or wishes in relation to food or the serving of meals. As well as conducting twice-yearly surveys, we hold regular meetings with our residents where any concerns are raised and discussed; this includes sharing feedback on the menus with our Chef.
If our menu features something that is not to their liking, residents are able to request an alternative menu or order something from our Chef’s special menu that day.
We have Hydration Stations located around the home with a variety of drinks, both hot and cold available, as well as snacks and fruit bowls in communal areas.
Thank you again, if you would like to discuss any of this further, please reach out to us directly at the home.