Thank you for commenting on the caring nature and the professionalism of the care staff that work at Moorland gardens. All our bedrooms at Moorland gardens have en-suite facilities, but no showers. Duvets and blankets are provided, for all our residents. Our care staff and maintenance team endeavour, that all repairs and replacements are reported and responded to in a timely manner to ensure the health, safety and comfort of all our residents. If there is a television in any of our bedrooms they are portable appliances tested regularly and will not be used unless they are safe. It is our policy, that whenever a resident is admitted to hospital that the next of kin is informed, staff did try to contact the family but without success,  we can only apologise to the family.  The fully trained staff at Moorland Gardens would never allow a resident to leave the home without appropriate clothing. A full inventory upon admission is completed to ensure the safety of belongings.