Dear Kenneth,
Many thanks for taking the time to review our home. We are delighted that you are pleased with the level of care that your wife is receiving. We too are pleased with how she has settled in and the progress she has made. It is our pleasure to care for her. All feedback is welcomed and allows us to continually improve our service. Your kind words are greatly appreciated and I will of course ensure that they are passed on to the manager and the colleagues at Westview Lodge.