Thank you for taking the time to write a review. I am pleased to hear you think the facilities are excellent and the staff well trained. I apologise that your mother experienced some teething issues when she first moved in and take on board your comments to improve this for future residents moving in. In regards to the quality of our food, we hold regular food forums with our residents and have received excellent feedback. I appreciate your review and welcome the opportunity to discuss with you in person and rectify the issues you have raised.