Thank you for taking the time to leave a review for Cooksons Court. We are shocked and saddened to read your comments, as no concerns were raised during your mother's stay with us, and your mother herself commented that it was 'like living in a hotel' and she wished she could stay longer. The physical health, mental wellbeing and dignity of those in our care is our top priority, and the incidents you describe would be in no way acceptable to us. We have attempted to contact you to discuss your concerns directly, and would very much appreciate your getting in touch so that we can put your mind at rest. We hope to speak with you soon.