Thank you for your kind words. If you may provide me via email the staff member who was very helpful with the support of one-to-one care for your mother, that would be great; as I would like to commend this staff member. I am glad that your mother is now within a nursing setting so that she can receive the care and nurture that she needs. We appreciate visits during the Covid outbreak period were tough on everybody, though we were very thankful for your patience during that time.