Oak Hall is a large country house, beautifully refurbished and extended to provide a purpose built care home for its residents, some of whom live with dementia. Your mother informed us during her stay that she liked a variety of foods, including fish and white meat. Our menu for the day your mother chose the chicken dish also offered a vegetarian and fish option. Your mother heard all the options and chose the chicken dish. With regards to medications, I confirm that all medications on your mother’s current prescription were given to you on the day your mother left. All medication on your mother’s next prescription was due to be delivered to Oak Hall the following day, this was immediately notified to you and duly collected. It can be difficult for families when hospital placements are made without being given the choice, however, we very much enjoyed meeting and caring for your mother and hope she remains as happy in her new home as she was when she was living with us.