Dear Simon, thank you so much for your review and feedback. Your father has settled very quickly into Ascot Grange - he is now a very popular and integral part of the community here.  We are pleased that he has decided to join our Residents Inclusive Forum, helping us to evolve and shape our services. I am also pleased to report that we have resolved the minor niggles. Please do reach out to any of the Ascot Grange team should you need anything, and thank you again, Simon.