Thank you for your feedback. We’re so sorry to hear about the issue regarding your dad’s clothing. Please accept our sincere apologies. This problem has been brought to the Home Manager’s attention and will be immediately discussed with the staff at Larkhill Hall. Rest assured this issue will be rectified.
At Ideal Carehomes, we pride ourselves on giving the best quality care possible, so we really appreciate you raising this concern. Please do not hesitate to speak to the staff or Home Manager at Larkhill Hall about any concerns you may have.