Thank you for taking the time to leave us a review. I would like to pass on my sincere condolences again and appreciate this is a really difficult time for you. As we had previously discussed, this was a very complex situation that was carefully managed by our team, and I am very sorry this remains your view of the care given to your son whilst he was living in our care home. I would like to assure you again, as we did previously in meetings held, that our staffing levels were, and continue to be, safe and appropriate to the needs and dependencies of both the residents and the staff within the home. Please be assured that providing high-quality care and ensuring the safety of our residents remains our utmost priority at all times, and if you would like to discuss any of your concerns with me again, please do not hesitate to get in touch.