Thank you for the positive review. <br>It has been a very challenging time for both residents and relatives in terms of ease of communication and visits over the last two years. We are glad to be able to welcome back families to the Red house.<br>We know how important it is for families to stay informed about their loved ones, and our staff take great pride in being the link between residents and their families. Over 90% of our staff have been with us for over 5-years, so they have built a great personal relationship with the residents which makes communication very easy and personal. Your feedback will be passed on to them. Thank you.