Thank you for your feedback. We are sorry to hear your experiences with Tyspane Care Home did not meet your expectations. I am aware you have raised concerns with the home and these have been looked into and further communication provided. If you have any outstanding concerns you would like to raise with us we would welcome the opportunity to discuss them with you further. Please feel free to contact  tyspane@barchester.com. Kind Regards, General Manager, Tyspane Care Home.