Thank you for your kind review of the home and the lovely comments regarding our helpful and caring staff, they will be delighted to receive this feedback. I appreciate you highlighting the last-minute change/cancellation to the activities schedule whilst I was on annual leave. I have discussed this with the Leisure and Wellness team. I will personally meet with you to discuss the outcome and to thank you, as this constructive feedback helps us continually improve our services. Kindest regards, Kevin Peck. Home Manager.