Please accept our condolences on the loss of your father, he will be greatly missed at Holyrood.<br>In some circumstances nursing staff are able to contact families in preparation for the end days of life, however, when someone passes suddenly it is not always possible to notify the family in advance.<br>Although the home was in lockdown at the time, visiting remained available throughout for service users receiving palliative /end of life care and for essential caregivers. <br>I can confirm that the nursing staff contacted a family member at the time of dad's passing.<br>Please accept our sincere apologies for you to discover this by chance later and not directly from us.