Thank you for your feedback, we appreciate any comments that will help us improve the level of service available to those in our care. I have arranged a review of our existing menu selection and look forward to making changes based on information received from residents /relatives.
In relation to Activity Provision – our well-being team will ensure that an activity timetable is available in individual rooms, as well as communal areas.
Whilst there have been changes within the management team, it is reassuring that our existing staff have been developed and promoted internally. If you have any further queries, please feel free to contact the home manager during your visit.