Good day, and thank you for the review. We try our best every day to extend high standards of care and support to those requiring this. <br>The Government guidelines outlined the wearing of PPE and masks across all care homes, not just to safeguard the amazing residents, but everyone visiting and our staff. We understand some older persons require reading the lips and expressions of people, and this was regretful in those instances, however; we were able to keep them safe and healthy for a longer period. <br>Have a lovely day!