Thank you for your review. We would like to reassure you that as a company we are committed to Abbey View. I hope this update is helpful - our group management is committed to Abbey View and raising standards throughout the home. Decoration, environment and activities are all progressing within the home. A member of the Regional Support Team is in the home at least every 2 weeks to offer support to the residents and staff. Contact details are available for all relatives, should they have any concerns or comments.