Thank you for taking the time to review the care Mum receives at Chirk Court J, your time in doing this is very much appreciated.<br>Myself and the team take great pride in ensuring we treat each individual with respect and dignity, make a person comfortable, as in your own home, and feel valued and significant. It can be challenging for any individual living with dementia and at times additional health needs or ill health. Having patience and commitment to ensure a resident feels that they contribute and are valued ensures individuals living with dementia, and other complex needs at times, are supported when there is personal challenge whilst enabled to maintain or regain skills post operations and procedures.<br>Feeling happy, contented and part of something broader is such a compliment that it is a pleasure to read and what we focus so hard as staff to achieve for every individual living within Chirk Court.