Thank you for taking the time to leave a review. I’ll pass on your lovely comments about our team, we’re very proud of them. As I’m sure you can understand, at times the official guidance was changing almost daily, and our focus had to be on effectively interpreting each new set of guidelines to keep everyone as safe as possible. Our aim was to always keep everyone fully updated so I’m sorry if you don’t feel that we always achieved this. Please be assured we remain committed to ensuring everyone works together as a team so our residents are always fully supported.