I am sorry to hear that you were unhappy with the week your Dad spent here, he was a lovely gentleman and seemed to enjoy his week here. I have reviewed his notes, a shave was offered daily but he declined this. I am shocked to hear of vast weight loss, he was only here a week and ate and drank well - shown on our Fluid & Diet Charts. Please provide his weight on leaving Greenleigh, I will check this against our records. What clothes are missing and I will deal with this immediately - we often have respite residents and can have problems with unlabelled clothes but had we been informed of this it would have been dealt with appropriately. Your Dad shared a wonderful Jubilee weekend with us, the family who joined us gave excellent feedback, enjoying the day with your Dad. Had I been aware of your concerns during his stay, they would have been dealt with swiftly and professionally, again I can only apologise that you felt this way.