Thank you for your wonderful feedback. The team will be delighted to see that their consistent and kind care for our residents has made a positive difference to your friend's and your life. Your friend is extremely fortunate to have you in her life, as you are truly committed to her well-being, always going above and beyond, so that she has everything she needs and that everything is taken care of. We hope to recruit a new Activities Coordinator soon, with any luck, the right candidate will apply in the very near future. Please know that we really appreciate your positive comments and that we continue to strive for an ethos of excellency - we are, therefore, also grateful for constructive feedback on where we could do better. Our door is always open.