Thank you for your review, we value all feedback as this helps us to improve our service where required. We are concerned to learn that you have experienced issues with your Mother’s respite placement.  Thank you for bringing this to our attention. At HC-One, we strive to deliver kind care every day and we would like to assure you that we will do everything we can to address the issues you have raised.  We take seriously any concerns raised and seek to understand them so that a resolution can be found.