Thank you for taking the time to leave a review for Darnley Court. I am very sorry that you have cause for concern which has resulted in this review.   We take all concerns seriously to help us learn from any mistakes and to ensure these are not repeated in the future.  Can you please get in touch with the Home Manager directly and this will allow us to complete a full investigation and we will respond appropriately.  Please accept our apologies for any upset this situation has caused you or your family.