Thank you for taking the time to review Primrose Court and we are pleased that you rate our care/support as excellent. Thank you for your kind feedback regarding our team, which I will pass on to them. We have a resident and family meeting arranged in the next couple of weeks, where I’m happy to discuss improvements to our communal areas. We aim to make Primrose Court a home from home for our residents. If you’re not able to attend our forthcoming meeting, I’m happy to discuss all aspects of our home and our care at a mutually convenient time.