Thank you for your very kind and touching words regarding the care your mother received whilst she was residing at Spencer House. Our staff were delighted to care for her and spend as much time as they could with her, thoroughly enjoying her animated conversations and the kindness she would frequently express to everybody. We strive to ensure our relatives are equally welcomed and feel part of our family, and it remains one of our priorities to ensure relatives always feel involved. It is wonderful that relatives can recognise that Spencer House staff are working hard to achieve the standards of what truly is a vocation in life. Your words and comments will be shared with all our staff, and I am confident they will be received with gratitude. Best wishes.