Thank you for taking the time out to review Prince George House and for sharing this constructive feedback, we are always looking at ways we can improve the service we offer. <br>We are delighted to hear your comments regarding our caring and kind team and for rating your overall experience 4 stars. The point you have raised regarding senior staff, we just want to reassure you the senior team are always available for relatives, whether that’s in person or over the phone. We always encourage relatives to speak directly with the Home Manager if there are any concerns so that we can address them immediately. The Home Manager will be available should you need to discuss any further concerns. <br>Thank you for taking the time to provide this feedback.