Firstly, allow me to send condolences to you and your family regarding the loss of your dad. I know this must have been a difficult time for you all. I am sure the staff team miss you and your family and of course, misses caring for your dad. This was very moving to hear how you felt about the service and we will ensure the staff team receive the feedback you've kindly taken the time to submit. <br>We wish you and your family all the best and if you need us for anything else please do not hesitate to contact us.