Your Sister and Brother have already written reviews and it feels very sad that you also are only now raising concerns, which if raised at the time would have enabled them to be resolved. I appreciate you did not want your Mum to come here, because the journey for your Dad was too much. The team here did everything they could to support both your Mum and Dad for the planned short period your Mum was here. The team treated your Mum with dignity and respect as they do all those we care for, and your Dad was clear he did not want to leave our home but the journey was too much and we supported a positive transition into a smaller but closer service. We wish both your Mum and Dad all the best.