Thank you for your kind words; we very much enjoyed caring for your aunt. We understand that the transition into residential care can be a daunting prospect for individuals, as well as their families and the period of adjustment can be challenging. We are fortunate to have an experienced team of compassionate care staff who are on hand to support both the new resident and their loved ones to settle in. We have a strong family ethos at Marwood and welcome new residents and families into our close-knit community. We encourage residents to personalise their own rooms to make them as homely as possible and are happy to make any changes as requested to ensure maximum comfort. We’re so pleased to hear that you had a positive experience with us.