We wish your mother good health and speedy recovery, however, what you have written is unsubstantiated, your allegations have been investigated by multi-disciplinary teams, including safe guarding and no negligence has been found. We have a duty of care to our residents and there are strict rules on information sharing which we have to abide by. I am sorry you are not happy with Blaendyffryn, however I urge anyone who wants to make judgement should read the inspection reports which are published by CIW.