Hamilton House Care Centre, Portsmouth, Hampshire
Hamilton House Care Centre, Portsmouth, Hampshire
Hamilton House Care Centre, Portsmouth, Hampshire

Hamilton House is a Portsmouth care accommodation that specialises in nursing, residential and dementia care, with a service based around supporting the independence of service users.

The home also contributes to local home care services by offering the chance of respite, which can often involve a range of enjoyable activities for those with care needs, such as outings, gardening, arts & crafts sessions and musical events.

Hamilton House staff aim to hold up the goals and values of the UK National Dementia Strategy, with a focus upon one-to-one sessions that have shown proven effectiveness in relaxing those with mental health issues.

Group: Care Living

Person in charge: Mary Walsh (Manager)

Local Authority / Social Services: Portsmouth City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 60 residents

Registered Care Categories*: Dementia • Old Age • Younger Adults

Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Colitis & Crohn's Disease • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Neuropathic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 20+.

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Palliative Care • Respite Care • Separate EMI Unit • Own Furniture if required • Smoking not permitted • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Hamilton House Care Centre: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 8.7 (8.731)

The user Review Score of 8.7 for Hamilton House Care Centre is based on 7 Review/Recommendations. This Review Score of 8.731 is made up of 4.798 Points relating to the ratings and 3.933 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


Cared for my late husband with extreme kindness, compassion and courtesy. I cannot fault the care given to him during his short stay in any way whatsoever. I was kept fully informed of all aspects of his care.

How likely would you be to recommend Hamilton House Care Centre? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Just want to say what a lovey place Hamilton House is, how well it is run how kind and lovely and thoughtful all the staff are without exception. The place is always clean and well organised with a super ethos which seems to put the residents at the heart of all consideration. Very impressive.

How likely would you be to recommend Hamilton House Care Centre? Extremely LIKELY

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff work hard and remain pleasant even in difficult circumstances. So far nothing has been too much bother and the home is kept very clean. The atmosphere is friendly and there is nothing negative to be said.

How likely would you be to recommend Hamilton House Care Centre? Extremely LIKELY

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I can't fault the staff at Hamilton House. They made not only my mother feel at home, I also felt at home. The registered manager has a good team of staff. The staff cared for my mother like she was their own. The staff are professional, have respect, caring and are dedicated to their work role. I couldn't thank them enough. My mother was happy at Hamilton House and settled in in days. I thank all of the staff and medical professionals in mums care for looking after her in her final days. Thank you to a caring team.

How likely would you be to recommend Hamilton House Care Centre? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was cared for and loved by the staff at Hamilton house for 7 months until her fight against Alzheimer's sadly came to an end last month. Mum went into Hamilton house for end of life care and survived a further 7 months which was wholly down to the fantastic level of care she received at Hamilton. I couldn't recommend it more highly. As a nurse, I have high expectations and was well aware of mums care needs and even the small details were not overlooked. I am very grateful to all of the staff for making the last few months we had with mum comfortable and as stress free as possible.

How likely would you be to recommend Hamilton House Care Centre? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My sister-in-law was admitted to your care in March 2015.
From the moment I entered the building I could feel the warmth and love of the whole place.
I knew from the beginning that she would be happy here and subsequently my brother. And she was.
I have nothing but praise and wonderment for the family of care people that the Hamilton is.
The care she has been given up to her passing away in October was very comforting for me.
I cannot fault the Hamilton on anything.
Good luck to you all.

How likely would you be to recommend Hamilton House Care Centre? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This home was recommended by a friend. They had looked at a large number of homes in Portsmouth, none of which they felt was right for their mother. They told me that Hamilton House Care Centre met all their wants for their mother feeling that the care and home was second to none. The moment I went to the home I too felt it was the place for my wife. Her subsequent care far exceeded my expectations both for my wife and at times for me. Everyone who visited my wife were amazed at the compassion shown, the caring ethos of the staff, the attention to detail, the maintenance of dignity and the cleanliness of the home. The staff are all direct employees and all seem very happy with their jobs which exudes to the home. 6 of the staff were at my wife's funeral. Thank you for a wonderful home.

How likely would you be to recommend Hamilton House Care Centre? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family and comply with our Content Standards (eg are relevant, informative, civil).

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Awards / Recognitions

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Job Vacancies

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Staff Profiles

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Care Home Idol 2015

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