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Care Homes Owned by The Bondcare Group

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8.9 Group Review Score (the average from all locations with a review score)
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The Bondcare Group Locations (65)

 - Browse 65 Care Homes, Adult Day Care Centres and Extra Care Housing owned by The Bondcare Group
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The Hawthorns Care Home
Woolston, Southampton SO19 9FF 
9.9 67 reviews
The Hawthorns Care Home, Southampton, Hampshire
"I can't praise Hawthorns enough. I was out of the country and had to have my father admitted immediately into care. Hawthorns came to the…"   Read all 67 reviews
  • from £1,750 / week
  • 74 Rooms
Location Type Care Home

The Hawthorns Care Centre is a nursing home in Woolston, Southampton providing residential and nursing care for up to 74 people spread across three floors. The home with its garden has been ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Donwell House Nursing Home
Wellgarth Road, Donwell Village, Washington NE37 1EE 
9.8 54 reviews
Donwell House Nursing Home, Washington, Tyne & Wear
"I can't recommend Donwell house enough to anyone thinking about care facilities. My mam became a resident in May 2025 due to a decline in…"   Read all 54 reviews
  • from £1,290 / week
  • 63 Rooms
Location Type Care Home

Donwell House Nursing Home offers quality care services through personalised packages that suit the individual while standing up for privacy and dignity. This versatile service welcomes ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
De Baliol Care Home
Woodhorn Road, Newbiggin-by-the-Sea NE64 6HN 
9.8 59 reviews
De Baliol Care Home, Newbiggin-by-the-Sea, Northumberland
"My dad has been a resident here since July 2025. The staff have helped him settle in brilliantly and made him feel very welcome. All his…"   Read all 59 reviews
  • from £1,090 / week
  • 59 Rooms
Location Type Care Home

De Baliol Court Nursing & Residential Care Home is dedicated to old age care and helping people with physical disabilities, together with a wide range of specialist nursing needs. A versatile ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Ashwood Care Centre
1a Derwent Drive, Hayes UB4 8DR 
9.7 97 reviews
Ashwood Care Centre, Hayes, London
"This place saved my mother's life. No doubt. She lived at home with visiting careers for a while. But she was not doing well. Not well at…"   Read all 97 reviews
  • from £1,400 / week
  • 70 Rooms
Location Type Care Home

Ashwood Care Home is a modern, three-storey building providing specialist residential and 24-hour nursing care for older residents. All rooms are en-suite and are freshly decorated throughout. ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
  • Learning Disability Care
Richden Park
37/43 Old Brumby Street, Scunthorpe DN16 2AJ 
9.7 37 reviews
Richden Park, Scunthorpe, North Lincolnshire
"My mum was put on end of life on 10th March and the staff at Richden park can not do enough for my mum, they make sure she is safe…"   Read all 37 reviews
  • from £1,000 / week
  • 52 Rooms
Location Type Care Home

Richden Park is situated 2 miles from Ashby shopping centre and is in the Brumby Corner area, with 4 local churches within easy reach. The home is convenient for access to the M181. The home is a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
The Fountains Care Centre
12 Theydon Gardens, Rainham RM13 7TU 
9.7 69 reviews
The Fountains Care Centre, Rainham, London
"The staff at the care home provided excellent professional care to my uncle Nazim during his stay there. From the carer's to the…"   Read all 69 reviews
  • from £1,450 / week
  • 64 Rooms
Location Type Care Home

The Fountains Care Centre is an important part of the community, providing residential and nursing care, in addition to specialist care for those living with dementia. The rooms are all en-suite. ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Ashurst Park Care Home
Fordcombe Road, Fordcombe, Tunbridge Wells TN3 0RD 
9.7 70 reviews
Ashurst Park Care Home, Tunbridge Wells, Kent
"My Sister was admitted to Ashurst Park Care Home in June of this year after she was evicted from another local care home. Until April 2023…"   Read all 70 reviews
  • from £2,500 / week
  • 53 Rooms
Location Type Care Home

Ashurst Park cares for older people and is able to offer superb palliative care. The home is situated in the Kent countryside, just five miles from Tunbridge Wells and is conveniently located for ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
The Grange Care Centre
2 Adrienne Avenue, Off Ruislip Road, Southall UB1 2QW 
9.6 77 reviews
The Grange Care Centre, Southall, London
"I have grown up over the last 10 years knowing the staff on Primrose. They are always happy and attentive to my Grandma. She has music…"   Read all 77 reviews
  • from £1,400 / week
  • 160 Rooms
Location Type Care Home

The Grange Care Centre provides residential and nursing care for up to 160 residents requiring general nursing needs and end of life care. The home can care for those living with dementia, younger ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Brancepeth Court
Willington Care Village, Hall Lane, Willington, Crook DL15 0PW 
9.6 53 reviews
Brancepeth Court, Crook, Durham
"I get well looked after at bond care and love living here the managers look after my care plan with good insight and provide the right…"   Read all 53 reviews
  • from £1,298 / week
  • 49 Rooms
Location Type Care Home

Brancepeth Court is one of a number of care services in the town of Crook in County Durham, dedicated to a range of personal care needs for people with old age related frailties and disabled people ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Allan Court
Woodlands, Benwell Lane, Newcastle upon Tyne NE15 6RU 
9.6 70 reviews
Allan Court, Newcastle upon Tyne, Tyne & Wear
"My grandad was only with these for 4 months and the love and care they showed him was out of this world i cant thank them enough for what…"   Read all 70 reviews
  • from £1,200 / week
  • 62 Rooms
Location Type Care Home

Allan Court is a Newcastle-upon-Tyne care accommodation that takes on nursing, residential and respite needs, while being especially skilled in looking after the needs of those with dementia and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Derwent Lodge Care Centre
Fern Grove, off Hounslow Road, Feltham TW14 9AY 
9.6 50 reviews
Derwent Lodge Care Centre, Feltham, London
"We' re a daughter of Mr Salvador. My name is Hilda there for me based on my observation overall I think superb from their meals, hygiene,…"   Read all 50 reviews
  • from £1,500 / week
  • 65 Rooms
Location Type Care Home

Derwent Lodge Care Centre in Hounslow provides quality residential and nursing care, in addition to specialist care for those living with dementia. The home is a modern three-storey building, with ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Chatsworth Grange Nursing Home
Hollybank Road, Intake, Sheffield S12 2BX 
9.5 49 reviews
Chatsworth Grange Nursing Home, Sheffield, South Yorkshire
"My father has been at Chatsworth Grange Nursing Home and I now feel I can relax knowing he is happy and well looked after. The home is…"   Read all 49 reviews
  • from £1,400 / week
  • 66 Rooms
Location Type Care Home

Chatsworth Grange provides care for older people living with a wide range of complex nursing needs, including dementia and those with challenging behaviour. The home is located a short distance ... Read more

Older Person Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
Lumley Residential Home
Willington Care Village, Hall Lane Est, Willington, Crook DL15 0PW 
9.5 34 reviews
Lumley Residential Home, Crook, Durham
"My mam came to Lumley Court in January 2026, she has vascular dementia. From the very first day I could see what a lovely "family" feel the…"   Read all 34 reviews
  • from £1,200 / week
  • 40 Rooms
Location Type Care Home

Lumley Court is a Durham care home that has been purposely constructed to suit the often complex needs of people with dementia. The aim of the service is to look after healthcare needs while ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Birch Park Care Home
Serpentine Road, Cleckheaton BD19 3HU 
9.4 39 reviews
Birch Park Care Home, Cleckheaton, West Yorkshire
"The home is a very caring place - from cleaners and laundry staff right up to the manager. Cleanliness is excellent and the place doesn't…"   Read all 39 reviews
  • from £1,500 / week
  • 86 Rooms
Location Type Care Home

The affordable and purpose-built Birch Park Care Home in Cleckheaton features 86 ensuite bedrooms in close proximity to local amenities. Residents benefit from facilities such as a beauty salon, ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Southwell Court
Racecourse Road, Southwell NG25 0TX 
9.4 34 reviews
Southwell Court, Southwell, Nottinghamshire
"My wife was a resident at Southwell Court for a short time in an end of life situation. Although my wife was only in the home for 12 days…"   Read all 34 reviews
  • from £1,400 / week
  • 82 Rooms
Location Type Care Home

Southwell Court is a very attractively designed building, generously proportioned in all areas. They offer and provide person-centred care with an excellent staff ratio to residents, plus many ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Moorland Gardens Care Home
off Old Bedford Road, Moorland Gardens Street, Luton LU2 7NX 
9.4 67 reviews
Moorland Gardens Care Home, Luton, Bedfordshire
"My mother has just past away at Moorland Garden Home. Myself and my brother would just like to say a big thankyou to the management and…"   Read all 67 reviews
  • from £1,350 / week
  • 80 Rooms
Location Type Care Home

Moorland Gardens Care Home is located one mile from Luton town centre and is within easy access to road and rail transport routes. The home has been designed to support residents with nursing, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Sycamore Park Care Home
Alandale Road, off Bradley Road, Huddersfield HD2 1QE 
9.3 43 reviews
Sycamore Park Care Home, Huddersfield, West Yorkshire
"As soon as I visited Sycamore Park I knew straight away that it was the care home that I wanted my wife to stay, and every day since then…"   Read all 43 reviews
  • from £1,700 / week
  • 46 Rooms
Location Type Care Home

CQC rated Outstanding in Caring (July 2022), Sycamore Park provides residential and specialist dementia care for up to 46 older people. The home features all en-suite bedroom suites, including many ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Green Lane Care Centre
Green Lane, New Wortley, Leeds LS12 1JZ 
9.3 61 reviews
Green Lane Care Centre, Leeds, West Yorkshire
"Due to my dad being in a previous home. He was moved to Green Lane which he had a lot of problems at the previous home this is when I…"   Read all 61 reviews
  • 60 Rooms
Location Type Care Home

Green Lane care centre in Leeds provides a welcoming, friendly home for its residents. Residents receive the care and support they need such as respite care. They also have the chance to take ... Read more

Older Person Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Meadowbrook Care Home
Twmpath Lane, Gobowen, Oswestry SY10 7HD 
9.2 46 reviews
Meadowbrook Care Home, Oswestry, Shropshire
"Meadowbrook care home is a great care home. My mum was cared for with exceptional people who couldn't do enough and went above and beyond…"   Read all 46 reviews
  • from £1,400 / week
  • 69 Rooms
Location Type Care Home

Meadowbrook Care Home is a modern, purpose-built home providing residential and nursing care to up to 69 people. Situated near the historic town of Oswestry, Shropshire, the home's rural location ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Redworth House Care Home
Byerley Road, Shildon DL4 1HQ 
9.2 41 reviews
Redworth House Care Home, Shildon, Durham
"Visited several times and the room is lovely very clean the staff are caring and very supportive to my father in law .He had frequent…"   Read all 41 reviews
  • from £1,080 / week
  • 68 Rooms
Location Type Care Home

Redworth House is a 68-bedroom care home in Durham that excels in delivering high-quality care for people requiring nursing, residential, dementia or a learning disability. Health Carer staff ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Larchwood House
133 Yarmouth Road, Thorpe St Andrew, Norwich NR7 0RF 
9.2 43 reviews
Larchwood House, Norwich, Norfolk
"The care my Mum received at Larchwood was extremely good. Mums stay there was only for 11 days before she passed away but I was more than…"   Read all 43 reviews
  • from £1,180 / week
  • 48 Rooms
Location Type Care Home

Larchwood House is located on the edge of Norwich, set well back from the A47 at Thorpe. There are local amenities, including local shops, post office and a large supermarket nearby. This ... Read more

Older Person Care Permanent Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Birch Tree Manor
Wharf Street, Port Sunlight, Wirral CH62 5HE 
9.1 41 reviews
Birch Tree Manor, Wirral, Merseyside
"My sister has been cared for by the staff at Birch Tree Manor for over 3 years. I cannot fault any of the staff who care for her. They all…"   Read all 41 reviews
  • from £1,200 / week
  • 62 Rooms
Location Type Care Home

Birch Tree Manor in Wirral, is a sixty-two bed care facility that takes on requirements for respite and nursing care, as well as welcoming dementia residents. Situated in a pleasant area of ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Clarendon Nursing Home
7a Zion Place, Thornton Heath CR7 8RR 
9.1 41 reviews
Clarendon Nursing Home, Thornton Heath, London
"To the manager of clarendon Nursing Home Thornton Heath,I am writing to express the way I feel about you and your wonderful staffs for the…"   Read all 41 reviews
  • from £1,800 / week
  • 54 Rooms
Location Type Care Home

Thornton Heath is the location for Clarendon Nursing Home, which is easily reached by road links and train from Thornton Heath and Selhurst railway stations. Clarendon is a modern three-storey ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Bentley Court
29 Nordley Road, Wednesfield, Wolverhampton WV11 1PX 
9.1 64 reviews
Bentley Court, Wolverhampton, West Midlands
"My father is well looked after at Bentley Court. The staff treat him with respect and patience at all times (not always easy due to his…"   Read all 64 reviews
  • 77 Rooms
Location Type Care Home

Bentley Court Care Home is a purpose built care home for older people. Situated in a residential area of Wednesfield, West Midlands. This 77 bedded home is situated in its own pleasant grounds and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Elton Hall
Elton Village, Stockton-on-Tees TS21 1AG 
9.1 48 reviews
Elton Hall, Stockton-on-Tees, Cleveland & Teesside
"Warm, friendly greetings and help at all times by all of the staff. They go the extra mile for residents and family. The areas are well…"   Read all 48 reviews
  • from £1,100 / week
  • 70 Rooms
Location Type Care Home

Elton Hall is located in attractive grounds in a peaceful setting, and is within 2 miles of both Darlington and Stockton. This grand stately home provides accommodation in a 66-bedded Care Home ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Springfield Care Centre
20 Springfield Drive, Barkingside, Ilford IG2 6PS 
9.1 50 reviews
Springfield Care Centre, Ilford, London
"Where to start the home have helped me and my dad during mental health crisis. Abhin was a true angel sent down. He has gone above and…"   Read all 50 reviews
  • from £1,750 / week
  • 80 Rooms
Location Type Care Home

Springfield Care Centre, located in East London, is a modern and welcoming care home with excellent access to all major transport routes. The home provides specialist residential and dementia care, ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Bromford Lane Care Centre
28 Fairholme Road, Washwood Heath, Birmingham B36 8HP 
9.1 114 reviews
Bromford Lane Care Centre, Birmingham, West Midlands
"After a regular visit to my sister-in-law Bernadette who has been a resident at Bromford Lane care home for 12 months I feel I need to…"   Read all 114 reviews
  • 116 Rooms
Location Type Care Home

Bromford Lane Care Centre makes an excellent contribution to care provision in the Washwood Heath area of Birmingham, with a 116-person capacity and a service suitable for a wide range of care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Abbey Hey
Delamere Street, Oldham OL8 2BY 
9.1 16 reviews
Abbey Hey, Oldham, Greater Manchester
"My father spent his last 22 months at Abbey Hey. We cannot fault the care and kindness he was given there. Despite advanced dementia, he…"   Read all 16 reviews
  • from £955 / week
  • 39 Rooms
Location Type Care Home

Abbey Hey is a 36 bedded, purpose-built residential care home offering dementia-related care. It also provides short term respite care to help families and loved ones take a break from their caring ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Fern Gardens Care Home
Fern Grove, Off Hounslow Road, Feltham TW14 9AY 
9.1 70 reviews
Fern Gardens Care Home, Feltham, London
"Fern Gardens has become a new home for Mum. The management and all staff are so attentive and treat Mum with dignity and care. I can't…"   Read all 70 reviews
  • from £1,397 / week
  • 92 Rooms
Location Type Care Home

Fern Gardens is a specialist home providing a variety of quality care, including 24-hour residential care, dementia care and additional support for those with more complex needs such as mental health ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

The Bondcare Group Reviews (2580)

8.9

The Bondcare Group has a Group Review Score of 8.9 (8.912) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Bondcare Group must have a Review Score.

Overall Experience
  • 1883
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Date Published
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Reviewer Connection to The Bondcare Group
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Review of

Brancepeth Court

from Mark M (Resident) published on 30 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I get well looked after at bond care and love living here the managers look after my care plan with good insight and provide the right level of support for my needs! Which is important for me to keep my relationship with support and family members in balance thanks to bond care at Brancepeth court I
am in my best frame of mind of which I have not known since my 20's
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Oak Park Care Home

from L W (Daughter of Resident) published on 29 April 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
I am writing to formally express my concerns regarding the care my father is receiving at Oak park care home/bond care. Specifically, there was an incident involving a cut on my father's elbow. Unfortunately, the regional manager did not follow up with me as promised. Despite assurances that I would
be contacted by email, I received no communication, nor was an incident report created. This lack of follow-through is deeply concerning, as it directly impacts both my father's safety and my trust in the care provided. I request that this matter be escalated to the Care Commissioning Group so that it can be properly investigated and addressed. I expect a prompt response outlining the steps that will be taken.
Reply from Sam Chontow, Regional Manager at Oak Park Care HomeThank you for taking the time to share your concerns. We are sorry to hear you feel let down and understand how important it is for families to feel confident in their loved one's care. We would like to reassure you that we have been in regular contact with the relevant agencies involved in your father's care, including the Care Quality Commission and Social Care Team, and will continue working closely with them to support his wellbeing.

Our team has maintained communication with your family through telephone calls and a scheduled Microsoft Teams meeting, where updates and actions were discussed openly.

We apologise if any part of our follow up did not meet your expectations. It is never our intention for anyone to feel unheard. We remain committed to addressing your concerns and keeping all parties informed.

As we cannot discuss individual details publicly, we will continue to speak with you directly to review this matter fully and ensure you feel supported.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Oak Park Care Home

from M W (Granddaughter of Resident) published on 28 April 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
Good afternoon, Oak Park, Nicola speaking. Hi, I'm +++ granddaughter please you help me. I'm I wasn't able to see him today but I was meant to and I'd like to get through To him so I could speak to him please please may time his iPad on so I can speak to him.
No, I'm not able to do that, unfortunately.
Oh
okay I'm 15 years old 15 years old and I'd like to speak to my grandad like I haven't been able to see him today and it's Easter weekend. I just really love to speak to him because I was meant to see him. I don't get to see him very often and I just really love to FaceTime him.
We are not aloud to! I understand that you're the daughter of lyndsey. Why why am I not allowed to speak to him?
I'm not allowed to get into that. But yeah, I'm not allowed to do that. I'm sorry.
I'm 15 years old. I'd really love to speak to him.
Age has got nothing to do with it. I'm gonna have to end the conversation here!
please can you turn his I pad on i'd just like to speak to my grandad?
CALLED END
Reply from Sam Chontow, Regional Manager at Oak Park Care HomeThank you for taking the time to share your feedback with us.
We are very sorry to hear about your recent experience when trying to make contact, and we understand how important it is to stay connected with loved ones.
At Oak Park Care Home, we are committed to supporting meaningful contact between residents and their families wherever possible. However, there are occasions where we must follow specific guidance and arrangements in place for individual residents, and our team are required to always adhere to these.

We are sorry if the way this was communicated to you caused any upset or distress. This is certainly not the experience we would want for you or your family, and we will take this opportunity to remind our team of the importance of responding with empathy and sensitivity in all interactions.

If you would like to discuss this further, please do not hesitate to get in touch with the management team, who will be happy to discuss further.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Southwell Court

from Gerald C (Husband of Resident) published on 28 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was a resident at Southwell Court for a short time in an end of life situation. Although my wife was only in the home for 12 days before she died she was treated with care and compassion. The attention to detail of my wife's needs was outstanding. The professionalism of the staff at all levels
was first class. The management responded instantly to all my requests and in my opinion this care home is of an exceptionally high standard- I cannot praise them highly enough. The manager led by example, was available out of normal hours, and was worshipped by his staff- a born leader.
Reply from Charles G Sadler, General Manager at Southwell CourtWhat a wonderful review, you and your family have been so kind to us all. It was a genuine privilege to have your beautiful wife live with us.
She and you all will be fondly remembered.
We sincerely wish you and your utterly lovely family all the very best for your future.
I do hope our paths cross again.
With warmest sympathies
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Springfield Care Centre

from R R (Son of Resident) published on 23 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall, this care home is really good with just a few things to improve. Caring and sympathetic staff. Access to management could improve. Probably the best care home in the area (through experience).
Reply from Karen Faith de Pablo, Registered Manager at Springfield Care CentreThank you for your feedback.
We're pleased to hear you find the home caring and our staff supportive.
We're sorry to hear that accessing management has felt difficult. There is a relatives' surgery every Thursday from 3-5pm (walk-in or by appointment), and management can also be accessed daily on a walk-in basis. We also hold quarterly relatives' meetings. Management is available out of hours if needed, and you're always welcome to email us for any non-urgent queries.
We appreciate your comments and will continue to look at ways to improve accessibility. Thank you again for sharing your experience.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Bromford Lane Care Centre

from Teresa L (Sister-in-law of Resident) published on 23 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a regular visit to my sister-in-law Bernadette who has been a resident at Bromford Lane care home for 12 months I feel I need to Compliment the care given. I was impressed today with the carers Ade & Adam who were giving assistance to vulnerable residents in the dining room. Their attention to
the care and assistance was excellent and very attentive. Wonderful to see.
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Review of

Hillside Nursing Home

from Mark F (Friend of Resident) published on 22 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Being dubious about care homes. Hillside totally eroded any negative thoughts for care for an end of life service. You could not ask for a better set up and the dignity and respect to us all involved was exceptional. We will be ever thankful for Hillsides staff in making our family members last few
weeks of life, comforting and soothing.
Reply from Bilgy Joseph, Home Manager at Hillside Nursing HomeThank you for your kind and thoughtful words. It truly means a great deal to our whole team to know that we were able to provide comfort ,dignity and support during such an important and emotional time.
your feedback means a lot to our team
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Review of

Donwell House Nursing Home

from Amanda F (Daughter of Resident) published on 22 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Walking through the doors lovely environment, warm and inviting, fragrant no bad odours. Managers door always open and happy to talk to you. Staff friendly, helpful and supportive. We can leave Mam/Wife feeling she is safe and well cared for. Staff work very hard. Could do with an extra staff member
due to the support and care needed. Toilet requests have to wait quite a while due to supporting others.
Reply from Bianca Pavel, Care Home Manager at Donwell House Nursing HomeThank you for your kind and thoughtful review. We are delighted to hear that you find our home warm, welcoming, and a comfortable environment for your Mam/Wife. It is especially encouraging to know that our team is seen as friendly, supportive, and dedicated, and that you feel confident she is safe and well cared for.
We also truly appreciate your feedback regarding staffing and response times. Please be assured that we regularly review our staffing levels to ensure we are meeting the needs of all those in our care, and your comments have been acknowledged as part of this ongoing process.
Thank you again for taking the time to share your experience .
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Review of

Ashwood Care Centre

from K W (Daughter of Resident) published on 22 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This place saved my mother's life. No doubt. She lived at home with visiting careers for a while. But she was not doing well. Not well at all! From moving into Ashwood a few years ago she has literally blossomed! She is thriving! She is doing her hair and nails again. Choosing the clothes she would
like to wear that day etc.
She is so happy there, and feels so safe that she won't leave! You will not get her further than the beautiful gardens. And if she has time for a call in the evening, after a cooked breakfast and cereal, a cooked lunch, a morning full of practical activities and an afternoon chatting in the living room before dinner then you are privileged!
I have just got home after a wonderful afternoon at an Easter tea party. Where she won a beautiful and large make up pallet at the raffel and I am so stuffed I am going to take a nap now.
Thankyou so much to all the staff working so hard at Ashwood Care Center. You are all family.
Reply from Roxana Brinza, Home manager at Ashwood Care CentreThank you so much for taking the time to leave a review for Ashwood Care Centre.
Thank you for your kind words and the detailed feedback.
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Review of

Alexander Court Care Centre

from Daniel C (Son of Resident) published on 20 April 2026 Submitted via Website • Report
Overall Experience 2.0 out of 5
My mum's final months at Alexandra Court were heartbreaking, and I deeply regret she spent her last days here. The care was unacceptable. As a vegetarian, her meals were a joke-usually just food covered in cheese sauce. They once even served her a microwaved beetroot and cheese sandwich.
Basic hygiene
was neglected; we often found her in filthy bedding and unchanged clothes. Call bells were ignored for ages by indifferent staff. Most devastating was the lack of empathy when she passed away. One staff member actually told us, "we all have to go sometime," while management demanded we clear her room within 48 hours. Only one person showed any real compassion.
This home lacks basic dignity and professional standards. If you want your loved one to be treated with respect and stay clean and fed, do not send them here. The "care" provided was cold, lazy, and deeply disrespectful to a vulnerable woman and her grieving family.
Reply from Abi SANUSI, Home Manager at Alexander Court Care CentreI want to personally thank you for your honest review. We take all feedback seriously, especially when it highlights areas where we've fallen short of expectations.
I've thoroughly reviewed your comments with our team, and we're implementing changes to address the issues you've raised. Specifically, we're reviewing our approach the resident on last phase of life alongside support given to the family.
once again, we are very sorry that you feel the experience did not meet your expectations. please accept our deepest sympathy for your loss and our apologies once again for any distress you may have suffered.
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Review of

Allan Court

from Andrew G (Grandson of Resident) published on 18 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad was only with these for 4 months and the love and care they showed him was out of this world i cant thank them enough for what they did for him and our family absolutely brilliant highly recommend
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Review of

Allan Court

from Michelle G (Granddaughter of Resident) published on 18 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
my grandad was only in here for a short 4 months but the care and kindness they showed him was amazing, he was always smart and smiling and the staff were lovely. The way our family and my grandad has cared for these past few days does not go unnoticed lovley home would recommend to anyone.
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Review of

Henwick Grange Nursing Home

from Samantha M (Daughter of Resident) published on 17 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm beyond grateful for all the care and support my Mum received during her stay at Henwick Grange. From the minute she arrived to her passing the staff have been so kind and caring towards Mum and me.
They made a real effort to get to know her, made her feel welcomed and helped her adjust and settle
in.
They made her feel safe and secure. I always knew when I wasn't with Mum she was being well looked after. This in turn was a great comfort to me.
We were very lucky to have found such a wonderful place that Mum called home.
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Review of

Donwell House Nursing Home

from J N (Son of Resident) published on 16 April 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have found most of the team at Donwell House to be caring, professional and friendly. I would add that a few people there go above and beyond. The building and some of the rooms look a little tired but I do see regular improvements being made. I'd like to see easier access to a safe outdoor area during
the Spring/Summer months.
Reply from Bianca Pavel, Care Home Manager at Donwell House Nursing HomeThank you for taking the time to share your feedback with us.
We are very pleased to hear that you have found our team to be caring, professional and friendly. Your kind words mean a great deal, and we will be sure to pass on your appreciation to the staff, especially those who have gone above and beyond to make a positive difference.
We also appreciate your honest comments regarding the environment. As you've noted, we are currently undertaking an ongoing programme of redecoration and improvement throughout the home, and it is encouraging to hear that these efforts are being recognised.
In relation to outdoor access, we completely agree on the importance of having a safe and welcoming outdoor space, particularly during the Spring and Summer months. Plans to enhance and improve our outdoor areas are already in development, and this is something we are actively working towards.
Thank you once again for your constructive feedback and support.
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Review of

Richden Park

from Mark B (Husband of Resident) published on 15 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
my wife is currently in the complex care side of richden park due to rapid onset dementia with challenging behaviour,even with her behaviour the staff are always respectful and care for her needs as much as she will allow at the time.when visiting which is most days we are always made to feel welcome
and keep us well informed of any issues
i have observed there is always plenty of food and drink on offer and residents are encourage to eat and drink regularly.
initially a few clothes went missing ,down to poor planning on my part as they were not marked well enough since this has been rectified no futher issues
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Review of

Richden Park

from Luke B (Grandson of Resident) published on 15 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Luke was incredibly helpful getting my grandad a room here at short notice due to being let down by the care home he was put in by the local authority.


Within 24 hours of enquiring, my grandad was given a lovely clean room and all our worries were immediately put to bed.


I am always updated by

the staff if grandad has an appointment, needs anything or even just to let me know he is doing well.


Richden always appears clean and every staff member I have encountered has been friendly and helpful, and like in lots of other homes, they don't appear stressed and over-worked.


The home has a lovely vibe and I am 100% reassured that grandad is safe.


I have visited many care homes and Richden is a very special place. I wouldn't (and dont) hesitate to recommend Richden Park.


Luke and his team do an incredible job and Bond care should be proud to have them!

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Review of

Richden Park

from Debbie C (Daughter of Resident) published on 15 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was put on end of life on 10th March and the staff at Richden park can not do enough for my mum, they make sure she is safe comfortable and clean. They are respectful and polite to us as well as mum. Nothing is too much trouble for them, the whole team on the complex unit are amazing. We can't
as for better care for mum in her final journey. Thank you to them all.. xx
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Review of

Lumley Residential Home

from P C (Husband of Resident) published on 15 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife is so well looked after at Lumley, all the staff are lovely to her. She's always clean and tidy. Whenever I'm there the staff chat to me also and bring me cake and coffee. My wife looks much more relaxed and happy here. The staff are so kind and caring.
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Review of

Redworth House Care Home

from J F (Son of Resident) published on 15 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visited several times and the room is lovely very clean the staff are caring and very supportive to my father in law .He had frequent staff contact support re hygiene and meals . Cups of tea.Thankyou so much.
Reply from Marrissa Jewitt, Home Manager at Redworth House Care HomeThank you for your lovely feedback, which will be shared with all the team.
Take Care
Marrissa
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Review of

Southwell Court

from Georgina M (Daughter of Resident) published on 15 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum needed more care than one live in carer could provide. It was heart-wrenching to place mum in Southwell Court. It has been a very good experience. Mum has become strong physically, her mental decline is not better, however, stimulation daily by the home entertainment team has helped her. She seems
very happy and maybe has gained a little weight too! A very positive experience, even though it's hard to do for us.
Reply from Charles G Sadler, General Manager at Southwell CourtWhat a lovely review, your wonderful mother is one of the first people I went out to meet when starting here so is very special to me. I have just seen her walking with staff not 5 minutes ago and am so impressed at her determination to keep up her mobility. I really appreciate you taking time out to fill this out for us. Thank you
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Awards / Recognitions (0)

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Frequently Asked Questions about The Bondcare Group

Costs for care homes owned by The Bondcare Group

Average costs per week for care homes owned by The Bondcare Group by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by The Bondcare Group, based on 50 out of 62 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,374
Residential Dementia Care £1,388
Nursing Care £1,471
Nursing Dementia Care £1,470
All Care Types £1,380
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does The Bondcare Group own?

The Bondcare Group own 62 Care Homes.

Which The Bondcare Group Care Homes have the highest review score?

The Hawthorns Care Home, Donwell House Nursing Home & De Baliol Care Home have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Bondcare Group to verify any information. View our terms and conditions.