Birch Park Care Home

A superb home, well managed with caring, considerate supportive staff delivering respect and dignity to each of their residents each day with a smile.

Amazing care home , all the staff are caring,friendly and always available for a chat the home is spotless and plenty of entertainment for the residents everyday. Meals times look very appealing and rooms are spotless everyday.

All the staff at Birch Park have been so caring, kind and compassionate throughout my mum's end of life stay at the home. Mum was treated with dignity and love at all times and I myself was treated as part of her care package, always someone checking in with me, feeding me during a long stay and comforting me when I needed it. Rooms are bright, clean and well appointed for short or long stays. Communal areas feel welcoming and the garden is a lovely area with seating in sun or shade. I would definitely recommend Birch Park Care Home to anyone looking for a safe, caring environment for a loved one.

The level of care provided is exceptional, and it is reassuring to know that our Mum was in such capable & caring hands. The staff are always friendly, approachable, & willing to offer support. There is a genuine sense of community within the home. We are incredibly grateful for everything the team did for Mum & would not hesitate to recommend this care home to anyone looking for outstanding dementia care

In my opinion, my sister received excellent care and attention and was treated with dignity and respect despite sometimes being a difficult person; nothing ever seemed too much trouble as staff and carers were always polite and kind to us.

The home is a very caring place - from cleaners and laundry staff right up to the manager. Cleanliness is excellent and the place doesn't have that 'smell' you can often find in such establishments.

My mother has been @ Birch Park for 6mths now. From the moment of walking through door we have felt wonderful warmth & friendliness from everyone. The home is clean. The food is excellent. Loads of activities every week. When it was mum's Birthday, they went above & beyond to make it special for her & us! Mum is now settled & happy and very well cared for. We couldn't ask for a more wonderful place for her. Thank you Birch Park!

We moved dad to Birch Park from another care home, so we can compare the standard of care that he got from Birch Park. From the minute we went to look round until his final days we cannot emphasise how well looked after he was, and how well looked after we were as a family. The staff, at all levels, were exemplary in their care, and knew us all, not just as dad's family but as individuals. Nothing was ever too much trouble for them and they treated him, and us, with compassion and respect throughout his stay and especially in his final days. Dad spent his last hours at Birch Park and they treated him and us with dignity and kindness that was second to none. As a family we can 100% recommend Birch Park. It really was home from home and he was very settled and happy there. Heartfelt thanks to every member of staff, you all made a difficult time so much easier.

We will be forever grateful.

Brilliant. Well done & Thank you to all at Birch Park.

My mum recieved end of life care, which was compassionate & very caring. All staff treated her with dignity & respect. A beautiful room in which to end her days. I cannot thank the manager & all the team enough. Thank you.

As a family friend of the service user in your premises I take this special opportunity to thank you abundantly for the exceptional, extraordinary excellent care (quality) you gave to my best friend whom you looked after for a period of 5-6months. The warm atmosphere as you come in the building tells alot, very well maintained. My friend was beautifully look after and the "ENTIRE" family and friends. WELL DONE all of you. The Manager and all the Nursing staff, so loving and kind and the Care staff. Oh! The laundry lady always looked after my friend's family clothing. Thank you and keep the good standard of care. I will let CQC aware as well.

Birch care home. I was very impressed with the level of care and attention provided to the residents. The staff were exceptionally warm, attentive, and professional, creating a friendly and welcoming environment.

The facilities were clean, well-maintained, and thoughtfully designed to ensure the comfort and safety of the residents. The rooms were spacious and bright, offering a homely feel. I also noticed a variety of engaging activities tailored to the interests and abilities of the residents, promoting both mental stimulation and social interaction.

Meals appeared to be nutritious and appetising, with options accommodating different dietary needs. It was clear that the wellbeing of the residents is a top priority.

Overall, Birch park care home offers a nurturing and supportive environment where residents can thrive. I would highly recommend it to anyone seeking quality care for their loved ones.

We are very pleased we chose Birch Park to care for our mum.

The care for my father was exceptional. The carers are kind, conscientious and anticipate the needs of the residents. In particular the home excelled with end of life, not only do they look after the resident but also the family, and this is due to an exceptional manager and deputy manager.

From the moment we stepped foot in Birch Park, the care, love and support provided to my mother in law has been exceptional. The last year of her life was lived to the full at Birch Park - she was happy, felt safe and fulfilled. Staff are kind beyond words - going above and beyond for my mother in law and for the family. As a Registered Nurse and ex Regulation Inspector, I can honestly say that Birch Park is one of the best homes I have ever been in. Thanks to all the staff - you ensured that she had an excellent quality of life, we are so grateful.

Birch Park Care Home is always spotless and all the staff are friendly, helpful and the rooms are cleaned all the time and garden. 10/10 to all staff in every department.

I am so glad I found a place at Birch Park for Mum, she is so happy here and loves her room. The staff is so lovely and nothing is too much trouble. I would tell any friends or family that need a place for an elderly relative to try Birch Park.

The home is exceptionally well maintained in all areas, the rooms are very bright and decorated to a high standard, the meals were good and my dad commented about how nice they were. My dad's care needs were met from the first instance by amazing kind and compassionate staff, the manager helped facilitate the move making it as smooth as possible for us as a family as my dad was very reluctant to go into a home. He was only in the home a very short time but he was happy, content and extremely well cared for, nothing was too much trouble for the team and I would highly recommend this home to anyone needing 24-hour care.

From day one the staff have eased my mother into the life of a care home, a different environment from what she has been used to. They have done this with consideration and care taking into account her needs and condition. The ensuite rooms are good and we are cleaned regularly. Food is good and healthy with tea and coffee provided throughout the day. Facilities are excellent and people coming in with extra help such as hairdressers and podiatrists are also good. I would recommend this care home to any family needing permanent or respite care.