Birch Park Care Home

Serpentine Road, Cleckheaton BD19 3HU
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9.7 37 Reviews
  • Birch Park Care Home, Cleckheaton
The affordable and purpose-built Birch Park Care Home in Cleckheaton features 86 ensuite bedrooms in close proximity to local amenities.

Residents benefit from facilities such as a beauty salon, cinema, cafe, bar and activity room while being cared for by experienced and friendly staff.

The care home offers a range of freshly cooked food, which the in-house chef ensures are tasty and healthy.

With no set routines, residents are allowed to live their life how they want to ensure their well-being and happiness.
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Care Provided by Birch Park Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 86 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Smoking not permitted
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1500 – £1550
  • Self-Funded Residential Dementia Care: £1525 – £1600
  • Self-Funded Nursing Care: £1550 – £1600
  • Self-Funded Nursing Dementia Care: £1575 – £1650
  • RESPITE Self-Funded Residential Care: £1500 – £1550
  • RESPITE Self-Funded Residential Dementia Care: £1525 – £1600
  • RESPITE Self-Funded Nursing Care: £1550 – £1600
  • RESPITE Self-Funded Nursing Dementia Care: £1575 – £1650

All these prices are only a guideline, please contact Birch Park Care Home to find out the exact price for your requirements.

These prices are only a guideline, please contact Birch Park Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in Charge

  • Jacqueline Foxton (Manager)

Local Authority / Social Services

Admission Information

  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (86)
  • Single Rooms with Ensuite Wet Room (86)

Birch Park Care Home Reviews (37)

9.7

Birch Park Care Home has a Review Score of 9.7 (9.735) out of 10, based on 14 reviews in the last 2 years.
Over all time Birch Park Care Home has 37 reviews.

Overall Experience
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Reviewer Connection to Birch Park Care Home
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Total of 37, showing 1-20
Review from Angela E (Daughter of Resident) published on 20 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved dad to Birch Park from another care home, so we can compare the standard of care that he got from Birch Park. From the minute we went to look round until his final days we cannot emphasise how well looked after he was, and how well looked after we were as a family. The staff, at all levels,
were exemplary in their care, and knew us all, not just as dad's family but as individuals. Nothing was ever too much trouble for them and they treated him, and us, with compassion and respect throughout his stay and especially in his final days. Dad spent his last hours at Birch Park and they treated him and us with dignity and kindness that was second to none. As a family we can 100% recommend Birch Park. It really was home from home and he was very settled and happy there. Heartfelt thanks to every member of staff, you all made a difficult time so much easier.
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Review from J A (Daughter of Resident) published on 17 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad and us as a family have received the very best care we could ever hope for from everyone at Birch Park. (We moved our dad from another care home provider who wasn't in the same league).
We can't fault his care over the last 15 months and our huge thanks go out to everyone who made dad comfortable
at the end of his life.
Sadly dad died recently but the support we received and the way staff looked after dad was fantastic.
Every care home should be modelled on Birch Park.
We will be forever grateful.
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Review from Richard F (Son of Resident) published on 16 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Birch Park in Cleckheaton has been rated Outstanding for a very good reason. It is Outstanding.
Compassionate care, kind staff, Clean, Safe, homely rooms, professional, honest, approachable, receptive to suggestions, proactive to problems.
Top class service across a fifteen month period including
end of life. Wonderful team and extraordinarily well led by the on site management team.
100% recommendation of Birch Park to anyone who requires the best care package for a member of their family.
Visiting family members have free unrestricted access. Management are always available. Staff are happy in their work.
Brilliant. Well done & Thank you to all at Birch Park.
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Review from Louise T (Daughter of Resident) published on 4 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum recieved end of life care, which was compassionate & very caring. All staff treated her with dignity & respect. A beautiful room in which to end her days. I cannot thank the manager & all the team enough. Thank you.
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Review from Nelly O (Friend of Resident) published on 3 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family friend of the service user in your premises I take this special opportunity to thank you abundantly for the exceptional, extraordinary excellent care (quality) you gave to my best friend whom you looked after for a period of 5-6months. The warm atmosphere as you come in the building tells
alot, very well maintained. My friend was beautifully look after and the "ENTIRE" family and friends. WELL DONE all of you. The Manager and all the Nursing staff, so loving and kind and the Care staff. Oh! The laundry lady always looked after my friend's family clothing. Thank you and keep the good standard of care. I will let CQC aware as well.
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Review from Mahmood H (Son-in-law of Resident) published on 20 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Birch care home. I was very impressed with the level of care and attention provided to the residents. The staff were exceptionally warm, attentive, and professional, creating a friendly and welcoming environment.


The facilities were clean, well-maintained, and thoughtfully designed to ensure the

comfort and safety of the residents. The rooms were spacious and bright, offering a homely feel. I also noticed a variety of engaging activities tailored to the interests and abilities of the residents, promoting both mental stimulation and social interaction.


Meals appeared to be nutritious and appetising, with options accommodating different dietary needs. It was clear that the wellbeing of the residents is a top priority.


Overall, Birch park care home offers a nurturing and supportive environment where residents can thrive. I would highly recommend it to anyone seeking quality care for their loved ones.

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Review from Colin M (Son of Resident) published on 8 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Birch Park have cared for our mum for over five years, and our mum is happy and settled.
The staff are exceptional, very caring and respectful, they attend to her needs very well.
Our mum's needs have changed significantly over the five years but at every stage there has been excellent support from
the managers, support staff, nurses and carers.
Everyone is devoted to the wellbeing of the residents including an Activities Team to help keep resident involved and entertained.
All staff are approachable to discuss any issues or needs and are open minded for ideas.
The home is exceptionally well maintained in all areas; the rooms are very comfortable and kept clean by dedicated cleaning & laundry staff, there is also the opportunity to personalise them. The common areas are pleasant with access to well-maintained outdoor areas. There are two dining areas supported by dedicated catering staff providing excellent food.
We are very pleased we chose Birch Park to care for our mum.
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Review from Sue N (Daughter of Resident) published on 5 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was a resident at the home for nearly three years. I chose the home as I wanted a professionally run establishment with a qualified nurse on duty at all times.
The care for my father was exceptional. The carers are kind, conscientious and anticipate the needs of the residents. In particular
the home excelled with end of life, not only do they look after the resident but also the family, and this is due to an exceptional manager and deputy manager.
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Review from Helen W (Daughter-in-law of Resident) published on 26 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment we stepped foot in Birch Park, the care, love and support provided to my mother in law has been exceptional. The last year of her life was lived to the full at Birch Park - she was happy, felt safe and fulfilled. Staff are kind beyond words - going above and beyond for my mother in law
and for the family. As a Registered Nurse and ex Regulation Inspector, I can honestly say that Birch Park is one of the best homes I have ever been in. Thanks to all the staff - you ensured that she had an excellent quality of life, we are so grateful.
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Review from Keeley H (Daughter of Resident) published on 1 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Birch Park Care Home is always spotless and all the staff are friendly, helpful and the rooms are cleaned all the time and garden. 10/10 to all staff in every department.
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Review from E N (Daughter of Resident) published on 17 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so glad I found a place at Birch Park for Mum, she is so happy here and loves her room. The staff is so lovely and nothing is too much trouble. I would tell any friends or family that need a place for an elderly relative to try Birch Park.
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Review from Rachael H (Daughter of Resident) published on 17 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is exceptionally well maintained in all areas, the rooms are very bright and decorated to a high standard, the meals were good and my dad commented about how nice they were. My dad's care needs were met from the first instance by amazing kind and compassionate staff, the manager helped facilitate
the move making it as smooth as possible for us as a family as my dad was very reluctant to go into a home. He was only in the home a very short time but he was happy, content and extremely well cared for, nothing was too much trouble for the team and I would highly recommend this home to anyone needing 24-hour care.
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Review from David G (Son of Resident) published on 11 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From day one the staff have eased my mother into the life of a care home, a different environment from what she has been used to. They have done this with consideration and care taking into account her needs and condition. The ensuite rooms are good and we are cleaned regularly. Food is good and healthy
with tea and coffee provided throughout the day. Facilities are excellent and people coming in with extra help such as hairdressers and podiatrists are also good. I would recommend this care home to any family needing permanent or respite care.
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Review from R W (Son of Resident) published on 7 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment my mum was admitted she has been treated with the utmost respect and kindness by the manager and all her team. This has extended to my family and I. The home is comfortably furnished and spotlessly clean at all times. I am very confident that my mum, who has dementia, is safe, well cared
for and well-fed. Superb. Thank you.
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Review from J H (Daughter of Resident) published on 1 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has recently moved into the home from living independently. The whole experience has been excellent, the staff have taken time to get to know him and supported him very well in the transition. The senior team and the manager are always approachable and helpful as we have navigated this difficult
period for him. The quality of the rooms is great and dad who loves his food, is really enjoying the varied menu choices. This support has been very much appreciated by us as a family knowing he is being looked after 24/7 and safe. Having a nursing team on site has also been invaluable. On his birthday, they organised a tea party for us and dad had a cake made, which was a lovely touch.
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Review from Laura C (Daughter of Resident) published on 10 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother was at Birch Park for more than 3 years. Their service and care was absolutely outstanding. I could not have asked for more personal service. My Dad and I spent a lot of time there over the years and we always found every member of staff to be respectful, patient and caring, not only to my
own Mum but to every other person we saw them deal with. The staff all knew her and were aware of her own personal difficulties, her likes and dislikes, and what it was that we wanted for her. Before we even thought to ask, they were always ahead of us with suggestions of activities, specialised furniture and medical care. When it came to end-of-life care, despite it being an incredibly difficult time for us all, we were confident that they were giving my Mum the very best in terms of comfort, care and medical knowledge. The manager was communicative and compassionate throughout and we were so grateful for the support that she and her fabulous staff offered us.
Reply from Sam Chontow, RM at Birch Park Care Home
Thank you for taking the time to write such a lovely review about Birch Park Care Home.
We will make sure to pass this on to the team.
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Review from R M (Niece of Resident) published on 2 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
This afternoon we had a small family / friends gathering for my aunt’s 99th birthday held in the lovely lounge at Birch Park Care Home. The catering for a delicious and beautifully presented afternoon tea was provided by the home catering staff. The caring in the home ensured that my aunt had a lovely
day and we are most grateful.
Reply from Sam Chontow, RM at Birch Park Care Home
Thank you so much for taking time, writing such a lovely review. We are glad you were able to enjoy such a special moment with your aunt. We will pass on your wonderful comments to the catering team.
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Review from Francisca S (Friend of Resident) published on 21 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is always welcoming, warm and exceptionally clean. However, I feel that the home looks more corporate in decoration and lacks maybe some personal belongings of residents doled around the shared areas. Not sure of the activity status as the person I visited appears not to want to share much
in group settings (that's what she informs me). The outdoor environment is quite wonderful and very well managed, a great asset for the residents who can enjoy it.
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Review from J B (Daughter of Resident) published on 17 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I highly recommend Birch Park. Mum has been very ill, and they have always put her best interests in place. She is very well looked after. I can talk to management and staff if I have any questions, and they listen and deal with them efficiently. The staff are very friendly and care for all the residents.
It is clean and secure. Regular entertainment is provided throughout the year - the home had a hairdressing salon.
Reply from Sam Chontow, RM at Birch Park Care Home
Thank you so much for the good feedback about the service provided at Birch Park Care Home. Our team works tirelessly to ensure a good quality of care is provided. It is always a great pleasure seeing…read more
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Review from D R (Son of Resident) published on 14 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very helpful and polite. I am satisfied that my mother is safe and well looked after at Birch Park Care Home.
Reply from Sam Chontow, RM at Birch Park Care Home
Thank you for taking the time to leave us such a lovely review.
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Current Review Score: 9.7 (9.735)

Overview of Review Score

The Review Score of 9.7 (9.735) out of 10 for Birch Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.921 for Birch Park Care Home is calculated as follows: ( (154 Excellents x 5) + (9 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 165 Ratings = 4.921
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.814 Points relating to the number of positive Reviews for Birch Park Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 registered maximum number of service users is 17.2. 14 Positive Reviews ÷ 17.2 = 0.814
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Feb 2025

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Birch Park Care Home

What types of Care is Birch Park Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Birch Park Care Home have?

There are 86 Single Rooms.

What are the Facilities & Services at Birch Park Care Home?

Smoking not permitted, Lift, Wheelchair Access, Gardens, Bar/Café & Television point in own room are some of the Facilities & Services.

How far is Birch Park Care Home to the centre of Cleckheaton?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Birch Park Care Home to verify any information. View our terms and conditions. Birch Park Care Home has an Enhanced Service - more info.