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My grandfather came for respite. He is extremely happy here. I have noticed a big difference in him. He's eating well and looks so much better. He is really happy with the care provided. It's a lovely home with lovely surroundings.

How likely would you be to recommend Chiltern Grange Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

My mother has been a "Homelea" resident since 2009 and I've never had a crossed word with any member of the staff (and I do have crossed words with quite a lot of other people). If Mum herself were to write this review, I know that she would say that she feels safe and valued and happy in the home's environment, and it is her opinion, in the end, that matters most. The staff and management cannot be faulted for their attentiveness, affection and good humour in often difficult circumstances. The fact that the number of residents is relatively small helps to create a homely atmosphere and allows the excellent staff to have close relationships with all the people in their care. I have never lost a moment's sleep worrying that Mum is being in any way neglected. I'm sure the other residents' relatives feel the same way.

How likely would you be to recommend Homelea? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I went in for a weeks respite and found I liked everything about the home. I will definitely come back for more respite or perhaps as a permanent resident. I would find nothing to complain about.

How likely would you be to recommend Ashtonleigh? Extremely Likely

Care / Support: Good

Staff: Excellent

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

Mother has been here 3 years and settled in well. She is happy and well looked after.

How likely would you be to recommend Lavender House Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

As a resident, I cannot fault my care home in any way whatsoever. I do not always agree with the furnishings and the decoration but this is a personal preference. The grey setee in the reception area is a disaster. The courtyard internal gardens are an absolute mess and need a professional to look at them and advise.

How likely would you be to recommend Belmont House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Good

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Chloe Knight, Home Administrator at Belmont House responded to this review on 16 Oct 2017:

Dear Charles,

Thank you for taking the time to leave a review.

The new settee is a green Chesterfield, whilst the settee is not to everyone's taste, we think it makes the home look and feel more welcoming. With regards to the Courtyard gardens, we have professional gardeners who come on a regular basis. The gardeners have looked at the ivy and have advised that the ivy is not causing any problems with the walls or the drainpipes, we have asked the gardeners to review the ivy on a regular basis.

As always, we will endeavour to look into the points you raise.