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Springkell is extremely caring, providing a safe and emotionally warm environment for the residents. The food is excellent as are the activities. The residents feel that they belong and are securely looked after. The organisation is also of a very high standard.

How likely would you be to recommend Springkell House Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Excellent

My first stay at this home was a very enjoyable one. The grounds are delightful and accessible either with a carer or on my own. Quiet spaces in which to read can be found both inside and out.

How likely would you be to recommend Kenwith Castle Country House Care? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Staff are always pleasant and happy to help. They know all the residents and their families and they genuinely care. The daily activities are fantastic.

How likely would you be to recommend Glenholme House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Satisfactory

Rooms: Satisfactory

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Good

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Excellent

My Mum has been at Sunnyhill for 12 months now. She has settled in very well due to the care, love and kindness of all the staff. I find the staff very helpful and welcoming. They are all very friendly and happy and make visiting lovely. I now have peace of mind knowing that my Mum is safe and well looked after. If there are any problems or concerns I am contacted straight away. From the very first time I came to Sunnyhill, I felt the warmth and love. Thank you to everybody.

How likely would you be to recommend Sunnyhill Residential Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

K L Bruce, Registered Manager at Sunnyhill Residential Care Home responded to this review on 19 Oct 2017:

Thank you for the lovely feedback. We are pleased you are happy with the care and support Mum receives at Sunnyhill.

My father transferred in Spring 2015 after all involved in his care agreed St George's could support his specialist requirements due to spinal cord injury two years previously. Starting from when I first visited, prior to assessment, we were all treated with kindness and humanity. Dad was nursed with patience, skill, gentleness, respect and attention to detail. St George's facilitated and supported the physiotherapy input and the links with the spinal unit. Any issues or changes to regime were discussed and implemented with openness and professionalism, whether raised by clinicians, family or the team themselves. The home kept me informed about treatments. We never felt unwelcome, or that dad's requirements were excessive. Treated with love, respect and care, my father enjoyed the food, took part in activities, and chose to go on outings arranged by St George's. During his life and death this year at St George's, their kindness and generosity to us all was truly exceptional.

How likely would you be to recommend St George's Witham Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent