Cilymaenllwyd Care Home

My experience of Cilymaenllwyd is very positive. The management & staff are very caring. Professional and friendly. I have been dealing with the home since 2019 and they have been brilliant in their care, their communication & activities. I believe my mum has had the highest of care and would highly recommend the home & all the staff.

As a family we are very happy with the staff activities and general care that Cilymaenllwyd give to their residents.

Placing my mother into care was a huge, heart wrenching decision. However, having visited several care homes prior to placement, I know I have made the best decision in placing Mum here. The staff turnover is low, they are dedicated to the residents, and they know each of the residents as individuals and treat them with respect and dignity. My care plan detailing my mother's dislikes and likes was actively read and considered. The manager is incredibly efficient, dedicated and prompt to act in a proactive manner. My mum is safe and stimulated and has a routine. All paramount in the trajectory of diversity, where that is dementia. I visit regularly at all times of the day, and I witness a consistent approach to the care offered.

Overall, we are satisfied with the care & support and could not wish for better for my father.

Communicated each stage and kept informed. Opinions and views are given and acknowledged.

This level of care and understanding I have witnessed in the home, and the treatment and care of my friend has been exemplary.

The staff at Cilymaenllwed are incredibly friendly and helpful, always making sure that the residents' needs are met. I recommend this care home to anyone looking for a supportive and nurturing environment.

Thank you all.

As a family we made a difficult decision that would help mum get the best positive care for her dementia needs. After a viewing of Cilymaenllwyd Care Home the manager showed us what the care home could offer. She took mum under her wing and introduced her to the other residents. Mum settled well and the staff treated her just like their own family. We had a link to their private social media page and could see Mum enjoying activities the care home offered, singing, skittles bingo, arts and crafts, and outings in the minibus to name a few. The hairdresser was lovely as Mum always wanted her hair to look nice. During my visits to take Mum out she would talk of the lovely food she had eaten. Overall I feel with the kind caring and helpful encouragement from all the staff Mum was part of the family. During Mum's final days, all the staff gave us as a family a warm caring courteous and dignified approach. Our thanks go out to the manager and all her wonderful staff.

From the time my mum arrived at Cilymaenllwyd, I could not have asked for better care.

I would highly recommend this care home.

Thank you to the manager and the staff.

I have a relative who is very happy at this care home and has now been there for several years. My personal observation when visiting is that staff are kind and caring to the residents. My relative’s health has improved in the last year or so as staff have arranged for her medical needs to be attended to. She praises the quality of the food, activities and entertainment provided. She particularly enjoys the weekly minibus days out. Her room is of a high standard with excellent views of the sea. My relative thinks highly of the care home manager who has been very positive, professional and approachable whenever I have contacted her for advice. Arranging a visit to see my relative is straightforward and every effort is made to bring her to the phone when I ring the care home. This review is based on my personal observations when visiting and what I have been told by my relative.