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Care Homes Owned by Coate Water Care Co Ltd

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Coate Water Care Co Ltd
Winner of the NCHA's Member of the year for 2019.

Coate Water Care Company Ltd is a family-run care group consisting of 9 highly-rated Care & Nursing homes across 5 counties.
Gloucestershire, Hampshire, Warwickshire, Worcestershire and Wiltshire/Swindon.

Coate Water Care are passionate about providing the personalised care people need, from Residential, Respite and Nursing Care to specialist Dementia, Day or Convalescent care from their fully trained care team.

The luxury care environments that they create put the needs of the service users first while still managing to offer luxurious hotel standard décor and amenities, from salons to cinemas, coffee shops to family quiet areas, all while keeping that homely living feel.

All services keep strong links with healthcare experts and the local council, without forgetting their mission to achieve pleasant living atmospheres and a dignified lifestyle for all involved.

Coate Water Care Co Ltd Locations (9)

 - Browse 9 Care Homes owned by Coate Water Care Co Ltd
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Mockley Manor
Forde Hall Lane, Ullenhall, Henley-in-Arden B95 5PS 
9.8 71 reviews
Mockley Manor, Henley-in-Arden, Warwickshire
"an extremely well managed home with excellent facilities and first class carers.my wife was treated with kindness and friendliness at all…"   Read all 71 reviews
  • from £1,150 / week
  • 63 Rooms
Location Type Care Home

Mockley Manor has recently received a £4 Million investment and renovation project by owners Coate Water Care Co Ltd. The project has seen the addition of many new features and given the home a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Avebury House
11 Canal Way, Devizes SN10 2UB 
9.7 55 reviews
Avebury House, Devizes, Wiltshire
"My mum came to Avebury house rather scared as its all new to her. At 91 we were nervous too. However we couldn't be more pleased with her…"   Read all 55 reviews
  • from £1,100 / week
  • 41 Rooms
Location Type Care Home

Avebury House in Devizes, Wiltshire is registered to care for up to 41 residents. Operated by Coate Water Care Co Ltd, the care home cares for people with dementia, physical disabilities, mental ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Downs View Care Centre
Badbury, Chiseldon, Swindon SN4 0EU 
9.7 64 reviews
Downs View Care Centre, Swindon, Wiltshire
"My father-in-law has been a resident here for about 6 months now. The staff are so friendly and caring. I have complete faith that my…"   Read all 64 reviews
  • from £995 / week
  • 51 Rooms
Location Type Care Home

Rated Outstanding by the CQC (January 2021), Downs View care centre in Bradbury caters for elderly residents with varying stages of dementia. The home enjoys stunning views over the Downs and has ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Church View Care Home
Rainer Close, Stratton St Margaret, Swindon SN3 4YA 
9.5 51 reviews
Church View Care Home, Swindon, Wiltshire
"I came to see my best friend Valarie and knowing that she was in a different care home before, when I came to Church View Care Home,…"   Read all 51 reviews
  • from £1,195 / week
  • 43 Rooms
Location Type Care Home

Church View is situated on the outskirts of Stratton and is easily accessible by public transport. The purpose-built home is beautifully decorated to create a warm and homely environment for the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Ashbury Lodge
261 Marlborough Road, Swindon SN3 1NW 
9.5 75 reviews
Ashbury Lodge, Swindon, Wiltshire
"I have always found that the staff of Ashbury Lodge to be hardworking, friendly and caring. They treat all residents with kindness and…"   Read all 75 reviews
  • from £995 / week
  • 44 Rooms
Location Type Care Home

Ashbury Lodge is a family-run, private care home on the outskirts of Swindon, catering for 42 residents. Long term residents are invited to personalize their room, which includes bringing in ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Chapel House Care & Nursing Home
Horton Road, Gloucester GL1 3EY 
9.4 55 reviews
Chapel House Care & Nursing Home, Gloucester, Gloucestershire
"My mother has been a resident of Chapel House for nearly 5 months and in that time she has received exceptional care. The staff are both…"   Read all 55 reviews
  • from £1,150 / week
  • 41 Rooms
Location Type Care Home

New purpose-built wing added to existing Grade 11 listed Chapel, which has also been completely refurbished to extremely high standards. All large bedrooms with flat-screen smart TV, and en-suite ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Westley Court
Austcliffe Lane, Cookley, Kidderminster DY10 3RT 
9.4 53 reviews
Westley Court, Kidderminster, Worcestershire
"Our mother Irene Whittle was fast tracked to Westley Court from Russells Hall hospital due to her failing and terminal condition. The home…"   Read all 53 reviews
  • from £1,350 / week
  • 33 Rooms
Location Type Care Home

Westley Court is a 33 capacity Kidderminster care home, dedicated to personalised care packages and effective delivery within a homely and satisfying living environment. Residents are supported in ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Arbory Residential Home
Andover Down, London Road, Andover SP11 6LR 
9.4 49 reviews
Arbory Residential Home, Andover, Hampshire
"Very emotional decision for family after looking after loved one for so many years, however, the dementia disease of the loved one finally…"   Read all 49 reviews
  • from £799 / week
  • 60 Rooms
Location Type Care Home

Arbory Residential Home is dedicated to providing residents with the highest quality of life possible within an active, stimulating environment. All of those living at the Arbory has dementia ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Woodstock Nursing Home
35 North Upton Lane, Barnwood, Gloucester GL4 3TD 
9.0 41 reviews
Woodstock Nursing Home, Gloucester, Gloucestershire
"Whenever I go into Woodstock, I am greeted politely and with a friendly smile. I asked for mum to have a footstool in November and by…"   Read all 41 reviews
  • from £1,125 / week
  • 28 Rooms
Location Type Care Home

Woodstock Nursing Home specialises in residential, dementia, nursing and day care and is set on the outskirts of Gloucester. The home provides a relaxed and warm atmosphere with a team of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Coate Water Care Co Ltd Reviews (514)

9.5

Coate Water Care Co Ltd has a Group Review Score of 9.5 (9.499) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Coate Water Care Co Ltd must have a Review Score.

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Review of

Mockley Manor

from Anthony C (Husband of Resident) published on 15 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
an extremely well managed home with excellent facilities and first class carers.my wife was treated with kindness and friendliness at all times almost as one of the family . I was treated much the same as a daily visitor thank you.i would have no problem highly recommending Mockley Manor.
Reply from Rachael Crocker, Home Manager at Mockley ManorThank you for your kind words, they mean so much to me and my team
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Review of

Mockley Manor

from Jennifer N (Daughter of Resident) published on 5 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot express enough how amazing all the staff are at this nursing home!
I visited my mother every single day for well over a month, and the care, compassion and love they showed my mum and myself went above and beyond all my expectations.
My mum was always comfortable, clean, cared for and loved!
From what I encountered, they treat every resident in the exact same way. A beautiful home, in a beautiful setting, where your loved one's every need is professionally, personally and generously accommodated. I highly recommend.
Reply from Rachael Crocker, Home Manager at Mockley ManorThank you for your kind words and our thoughts are with you at this time, im pleased that your mum received care in an environment that you were comfortable in and made to feel was her home
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Review of

Westley Court

from Darren W (Son of Resident) published on 5 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother Irene Whittle was fast tracked to Westley Court from Russells Hall hospital due to her failing and terminal condition. The home reacted magnificently to accomodate her and her needs for the short time she had left. The room was comfortable and the staff were supportive and caring. Although
her time was short the family knows she had the best care in that time that was available to make her comfortable. Thank you all at Westley Court.
Reply from Rhiannon Waters, Home Manager at Westley CourtThank you for taking the time to share such a touching review.

We are grateful that Westley Court was able to respond quickly and provide your mum with comfort, dignity and care during her final days. It means a great deal to know that your family felt supported and reassured at such a difficult time.

We will pass your kind words on to the team, who will be truly touched. Our sincere condolences and warmest wishes are with you and your family.
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Review of

Westley Court

from Imogen W (Granddaughter of Resident) published on 5 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Five stars! My Nan came here to spend her last days. And the staff were amazing! So friendly! So accommodating! We felt my nan spend her last time in a lovely homely room. Thank you all so much for looking after my nan and the family during this hard time.
Reply from Rhiannon Waters, Home Manager at Westley CourtThank you so much for your heartfelt review and for your kind words.

It was a privilege to care for your Nan and to support your family during such a difficult time. We are so pleased to hear that you found the home to be a warm and homely environment, and that our team were able to provide the kindness, care and support you all needed.

Your thanks mean a great deal to everyone here.
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Review of

Avebury House

from M F (Daughter of Resident) published on 4 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came to Avebury house rather scared as its all new to her.
At 91 we were nervous too.
However we couldn't be more pleased with her progress in being so happy there.
The team,staff eveyone is so kind and my mum now calls it home.
I cannot stress what a lovely,clean,happy place it is.
Im
delighted she has found the care she needs and as a family we are very very happy with the home
Reply from Tracy Ferrier, Regional Manager at Avebury HouseThank you for taking the time to complete the review for the home. We will of course share this with the team
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Review of

Church View Care Home

from P T (Son of Resident) published on 3 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Church View is a lovely nursing home. The initial meeting with manager was friendly and very helpful. My mother was kept clean during her short stay. The room was clean, light and had a lovely outlook. During the end of life care, we did have concerns that the care wasn't proactive in regards to pain
relief - we had to ask on numerous occasions for this to be increased due the painful condition my mother suffered with. Staff were very professional during this time, which we are grateful.
Reply from Guneet Brookes, Marketing Manager at Church View Care HomeThank you for your kind words. We are pleased that your mother was comfortable during her stay and that our team could support you and your family at such a difficult time.
We also appreciate your honest feedback regarding pain management. Your comments are important to us and will help us continue to improve the care we provide.
Our thoughts are with you and your family, and thank you for trusting us with your mother's care.
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Review of

Avebury House

from Albert B (Resident) published on 2 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In my tree years at Avebury House I have been very grateful and satisfied with the care and support of all the carers and nurses, I am totally dead for do not partake in the many activities provided, but enjoy the games of dominoes and cards with other residents, I cannot comment on food or drink as
I am unable to swallow I am fed direct by tube to stomach with liquid energy food, so my final words of my residency at Avebury House is this is my home and I'm very happy here. Thank you.
Reply from Guneet Brookes, Marketing Manager at Avebury HouseThank you for your lovely comments. We are so pleased to hear that Avebury House feels like home to you and that you have been happy with the care and support you receive. Your kind words mean a great deal to our team, and we are grateful to be part of your journey. Thank you for being a valued member of our Avebury House family.
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Review of

Avebury House

from Andy B (Son of Resident) published on 22 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been a resident since Feb 2023, has been deaf since 16 and is now 95yrs young. He's independent with his own personal care and can mobilise a short distance with his frame. He has always received the best of care and attention from all staff - Activities include him in Cribb and Domino games,
nursing staff give him his daily dose of nutrition via his PEG, care staff assist him with his Friday morning trip to the shower with a change of clothes, and housekeeping ensure his room is clean and any laundry returned on time. He is a well liked resident who enjoys the interaction and banter with staff and fellow residents. He is treated with a high level of care, dignity, and respect and has built a loving and friendly relationship with all staff. The home is well led and has an excellent administrator who looks after resident finance funds and appointments with the hairdresser and chiropodist etc. It's a lovely home and Dad is very happy there. Many thanks to everyone xx
Reply from Tracy Ferrier, Regional Manager at Avebury HouseThank you for taking the time in completing the review. Your feedback was lovely to read and we will be sure to feed this back to the team within the home. Lovely to know that dad is very happy at the home.
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Review of

Downs View Care Centre

from S M (Wife of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very caring. Most afternoons they provide activities for the residents. The food is very good and seemed to be enjoyed by the diners. I would recommend this care home.
Reply from Tracy Ferrier, Regional Manager at Downs View Care CentreThank you for taking the time to complete the review. We will of course share your feedback with the staffing team
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Review of

Avebury House

from Jasper S (Friend of Resident) published on 14 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
She started in respite care, then switched to permanent and got a better room. Confused and reluctant to stay for the first few weeks, but the staff are all friendly and helpful. Food is good, and she has plenty of visitors and trips out, so she is becoming happier about being in the home. She is encouraged
to hang up pictures and collect possessions to make it feel like home. She enjoys sitting in the garden. James and Jasmine, the managers, have been very helpful in explaining options and helping her settle in. The only problem is that the phone messages are not passed on when they should be.
Reply from Guneet Brookes, Marketing Manager at Avebury HouseThank you for your lovely feedback. We're so pleased to hear that settling in has become easier and that the garden, outings, and support from the team have helped make the home feel more comfortable. Your kind words about James, Jasmine, and the staff are greatly appreciated and will be passed on.

Thank you also for highlighting the issue with phone messages. We appreciate the feedback and will share this with the team to help improve communication.
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Review of

Avebury House

from Simon R (Nephew of Resident) published on 13 May 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff are very caring and friendly. My aunt took a little while to settle in, as you'd expect, but has always remarked about how well they treat her.
She's safe, well cared for and respected and I can't fault how she's been treated.


My only minor gripe is that internal communication seems to

fall down sometimes. Messages don't always seem to get through to other members of staff and, when my Aunt has been unable to take my calls, I often don't get the return phone calls that I'm promised.


Overall though, I'm very happy and know we made the right decision moving her here.

Reply from Guneet Brookes, Marketing Manager at Avebury HouseThank you for your kind words and for sharing your experience. We're delighted to hear that your aunt feels safe, respected, and well cared for by the team, as that is always our priority.

We also appreciate your honest feedback regarding communication. Please be assured that this is something the home is actively working on to improve, particularly around message handovers and returning calls promptly. Your comments are invaluable in helping us provide a better experience for both residents and families.

Thank you again for your support and trust in our care. It means a great deal to us.
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Review of

Avebury House

from L H (Sister-in-law of Resident) published on 11 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely surroundings, expensively fitted out, more like a hotel. Very clean and fresh always/ Staff are very caring and supportive. It's a real home from home.
My brother in law is very well looked after and is happy here.
Reply from Tracy Ferrier, Regional Manager at Avebury HouseThank you for taking the time to complete a review for the home. Avebury house really does have beautiful surroundings, we are very happy that your brother in law is happy at the home. We will of course share your lovely feedback to the team.
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Review of

Avebury House

from Yvonne D (Wife of Resident) published on 11 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is lovely, well decorated, comfortable furniture, very clean.
My husband has been a resident for over a year and is very happy. The staff are friendly and obviously enjoy their jobs.
Reply from Tracy Ferrier, Regional Manager at Avebury HouseThank you for taking the time to complete this review for the home. We will of course share your comments back to the staff.
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Review of

Avebury House

from M B (Wife of Resident) published on 7 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A care home is a home to residents for care.
Care in this care home is excellent in manners of ways, because all of the staff - manager - to kitchen staff - housekeeping staff and also the nurses and carers - because each and every member of staff at Avebury House care about what they do. That makes
an excellent home in my opinion. Excellent all round.
Reply from Tracy Ferrier, Regional Manager at Avebury HouseThank you for taking the time to complete a review for Avebury House. We will of course share the lovely feedback to the team.
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Review of

Mockley Manor

from Helen H (Daughter of Resident) published on 7 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been a resident at Mockley Manor for 15 months, and I have nothing but praise for the care home staff.They provide excellent care, and clearly enjoy the family atmosphere provided by the outstanding manager. Communication is excellent and any concerns are quickly dealt with. I would thoroughly
recommend Mockley Manor to anyone considering a care home.
Reply from Rachael Crocker, Home Manager at Mockley ManorThank you so much for your kind words, feedback is very important to us and those seeking support for their loved one. Thank you again and our thoughts are with you at such a difficult time
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Review of

Avebury House

from J M (Daughter of Resident) published on 6 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just such a caring amazing place - what makes it special is the exceptional staff.
Nothing is too much trouble. All Mum's needs are being met highly.
They are so sweet and kind, very gentle with Mum.
Always keep us informed as sadly I live some distance away.
All questions are answered.
Mum is
always very clean and her hair and nails done; And although bed ridden is in new nightclothes.
The rooms are cosy and bright.
It's warm and fresh.
It's so clean.
If any personal items are required- they always let us know.
Mum has been at Avebury House for 10 months and we are so pleased to have found her a home, not just a souless institution.
Sadly Mum can't really take part in any activities due to her having had several strokes, however the staff are very supportive and attentive
Reply from Guneet Brookes, Marketing Manager at Avebury HouseThank you for taking the time to leave such a warm and detailed review.

We are really pleased to hear that your mum is happy and well cared for at Avebury House, and that you feel reassured by the communication and support from the team, especially as you are living some distance away. It means a great deal to know that families feel kept informed and listened to.

It's also lovely to read your comments about the kindness of the staff, the attention to personal care, and the homely environment. We know how important these everyday details are, and the team will be very encouraged to hear your feedback.

Thank you again for sharing your experience and for trusting us with your mum's care.
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Review of

Chapel House Care & Nursing Home

from J R (Son of Resident) published on 1 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Chapel House for nearly 5 months and in that time she has received exceptional care. The staff are both friendly and professional and my mother is happily settled in Chapel House. When searching for a care home for her we visited numerous other care homes in Gloucester
and Chapel House stood head and shoulders above the others. I would highly recommend Chapel House to anyone looking for nursing care in Gloucester.
Reply from Guneet Brookes, Marketing Manager at Chapel House Care & Nursing HomeThank you so much for your lovely feedback. It is really heartening to hear that your mother has settled in well at Chapel House and is happy and comfortable.
We are also very grateful for your kind words about our team. Hearing that they come across as both friendly and professional, and that Chapel House stood out so positively when you were choosing a home, means a great deal to everyone here.
Your recommendation is genuinely appreciated, and we will make sure your comments are shared with the whole team. It will mean a lot to them to know the care they provide is making such a positive difference.
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Review of

Westley Court

from S P (Daughter of Resident) published on 28 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is a resident at Westley Court and my father also resided here until his passing in December 2025. Manager Rhiannon is caring, compassionate and professional. She is always responsive to any concerns and will work with families to find solutions to any problems. She has a genuine passion
for the industry she's working in and this is reflected throughout the home. It is kept spotlesslessly clean and fresh and staff are friendly and helpful. The kitchen is well run and the kitchen manager is incredibly helpful with any dietary requirements. Nothing is too much trouble. The entertainments team work hard to provide diversions for the residents and have even had live chicks hatching in an incubator over Easter! This was loved by so many residents. Families are always able to speak to nurses and get feedback on their loved ones. The atmosphere throughout the home is light and welcoming. I wouldn't hesitate to recommend Westley Court to any relative looking for care.
Reply from Rhiannon Waters, Home Manager at Westley CourtThank you so much for your incredibly kind and thoughtful review. It truly means a great deal to all of us at Westley Court.

We are honoured to care for your mother and your late father. Your words about my approach, along with the care and dedication of the whole team, are deeply appreciated and reflect what we strive for every day.

It's wonderful to hear that the cleanliness of the home, the friendliness of our team, and the efforts of our kitchen and activities staff have made such a positive impression. We're especially pleased that the Easter chick experience brought so much joy, it was a very special moment for many of our residents.

Ensuring open communication and creating a warm, welcoming environment for residents and their families is at the heart of what we do, so your feedback is incredibly encouraging.

Thank you again for your recommendation and for placing your trust in us. It is a privilege to be part of your family's journey.
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Review of

Mockley Manor

from Carl S (Son of Resident) published on 24 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff and management are very attentive and welcoming it difficult leaving a mother in a Care home but from the beginning it has been a wonderful experience and i always look forward to going to mockley manor
Reply from Rachael Crocker, Home Manager at Mockley ManorThank you for your kind words, always a difficult decision to make and glad we are able to support
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Review of

Downs View Care Centre

from Michael S (Son-in-law of Resident) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law has been a resident here for about 6 months now. The staff are so friendly and caring. I have complete faith that my father-in-law is in the best hands. The home itself always looks and smells clean.
Reply from Tracy Ferrier, Regional Manager at Downs View Care CentreThank you very much for taking the time in leaving us a review. I will of course share your feedback for the staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (0)

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Frequently Asked Questions about Coate Water Care Co Ltd

Costs for care homes owned by Coate Water Care Co Ltd

Average costs per week for care homes owned by Coate Water Care Co Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Coate Water Care Co Ltd, based on 9 out of 9 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,095
Residential Dementia Care £1,358
Nursing Care £1,515
Nursing Dementia Care £1,515
All Care Types £1,095
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Coate Water Care Co Ltd own?

Coate Water Care Co Ltd own 9 Care Homes.

Which Coate Water Care Co Ltd Care Homes have the highest review score?

Mockley Manor, Avebury House & Downs View Care Centre have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Coate Water Care Co Ltd to verify any information. View our terms and conditions. Coate Water Care Co Ltd has a Platinum Service – more info.