Care Homes Owned by Coate Water Care Co Ltd

With the problems that my father has encountered the staff has been wonderful at handling everything from simple tasks like complete care to more complicated ones. They are highly reliable and I would recommend Coate water care to anyone that is interested. Gideon does his best to resolve problems and gets the problem sorted as soon as possible he is a wonderful manager and I am able to have my full trust in the staff.

What impressed us even more was that by Monday morning our visit had been acknowledged, and arrangements were made to come and meet Dad. He moved into Ashbury Lodge shortly afterwards, and the care he has received ever since has been outstanding. Every member of staff we have met has shown genuine compassion, patience and understanding towards Dad and his individual needs. As a family, this has been incredibly reassuring. Dad had been living independently before unexpectedly suffering a stroke, so his move into residential care was a huge adjustment and emotional shock for us all.

Positive atmosphere for residents, facilities very clean.

My Dad was taken in at Short notice from Hospital. He needed Palliative care. He was there for 5 weeks and had lots of care, and was not on his own at the end. The building was clean and the Staff were very understanding

Throughout my mothers stay at Avebury House for the past 18 months I have found the staff to be caring and supportive of all my mothers needs. She particularly enjoys the lovely gardens. All the staff are happy to listen and respond to any questions or requests. There are lots of fun activities offered to residents. The new manager has made a positive impact with improvements to the whole environment, including a cinema room and seating area to watch the canal.

Although I feel the decor could be updated, the care team were brilliant. Thank you!

Thanks

All is appreciated :-) Thank you ever so much :-)

James & Jazmine have made the process of moving Mum into the carehome less painless with their help and understanding. From the initial show around to Mums admission has been handled with great compassion

Chapel House provided a very caring service. My partner was treated with dignity and respect. The staff were wonderful, the management very caring through a very difficult time for us.

My sister was discharged from hospital to Church View in Jan 2026 and was cared for until her death on 26/6/26. Everyone at Church View were so lovely and treated my sister with care and kindness. She was encouraged by the activities team to join in and she really enjoyed that while she could. The staff looked after her so well even when she was confined to bed, nothing was too much trouble and the manager was always so attentive and made sure that everything we asked for was done. I would highly recommend Church View to anyone looking for a care home.

My Mum was a resident at Chapel House for just short of 3 weeks. Sadly she was on end of life care, moving here after a lengthy hospital stay. Mum's room was lovely and spacious with plenty of storage options and a wonderful view of a pine tree out her window. We were able to personalise her room with photographs and personal items. This was particularly important as Mum was unable to leave her bed so couldn't take part in any activities going on in communal areas. Plans were to have her nails painted and hair done in bed but sadly time didn't allow for this. All the staff were very friendly and Management very knowledgeable and helpful, always happy to discuss any concerns or questions we had. Although Mum didn't really have an appetite, any food I saw offered looked lovely and homemade and presented beautifully. Something that really touched me when Mum passed was the pure kindness of the staff that day. Mum was treated as a human being. We will never forget Chapel House. Thank you.

Mum had a lovely bright room which was always clean. On arrival she was welcomed warmly and well looked after. The staff were always helpful and kind and whenever we needed help were available and Mum never had to wait long to be looked after. The care and kindness of everyone at a difficult time was second to none.

The staff seemed to be interested in the residents, always using their names. From what I saw they seemed to be respectful toward them, and toward their visitors. There always seems to be quite a variation in meals and snacks.

I am very happy with the care my sister is receiving. Everyone is very kind to her; sadly, she cannot enjoy all the facilities that are available to her due to mobility issues. But I am hoping things may improve in the future.

My partner was only in Church View for twelve days before her passing, but she was so well looked after. The staff were very caring and also made me feel welcome when I visited. On the day of her passing, I was treated with such compassion. I have nothing but praise for Church View & can highly recommend them.

Mum was a resident at Westley Court for almost a year and a half. She was always kept clean and tidy, and staff always spoke fondly of her. Food was homemade, and she was supported with her meals and drinks. Staff were great - caring, supportive and approachable. We did feel that they genuinely cared about her welfare. We are very grateful for all they did.

an extremely well managed home with excellent facilities and first class carers.my wife was treated with kindness and friendliness at all times almost as one of the family . I was treated much the same as a daily visitor thank you.i would have no problem highly recommending Mockley Manor.

My mum was always comfortable, clean, cared for and loved! From what I encountered, they treat every resident in the exact same way. A beautiful home, in a beautiful setting, where your loved one's every need is professionally, personally and generously accommodated. I highly recommend.

Our mother Irene Whittle was fast tracked to Westley Court from Russells Hall hospital due to her failing and terminal condition. The home reacted magnificently to accomodate her and her needs for the short time she had left. The room was comfortable and the staff were supportive and caring. Although her time was short the family knows she had the best care in that time that was available to make her comfortable. Thank you all at Westley Court.