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Care Homes Owned by Coate Water Care Co Ltd

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Coate Water Care Co Ltd
Winner of the NCHA's Member of the year for 2019.

Coate Water Care Company Ltd is a family-run care group consisting of 9 highly-rated Care & Nursing homes across 5 counties.
Gloucestershire, Hampshire, Warwickshire, Worcestershire and Wiltshire/Swindon.

Coate Water Care are passionate about providing the personalised care people need, from Residential, Respite and Nursing Care to specialist Dementia, Day or Convalescent care from their fully trained care team.

The luxury care environments that they create put the needs of the service users first while still managing to offer luxurious hotel standard décor and amenities, from salons to cinemas, coffee shops to family quiet areas, all while keeping that homely living feel.

All services keep strong links with healthcare experts and the local council, without forgetting their mission to achieve pleasant living atmospheres and a dignified lifestyle for all involved.

Coate Water Care Co Ltd Locations (9)

9 Care Homes owned by Coate Water Care Co Ltd
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Downs View Care Centre

Badbury, Chiseldon, Swindon SN4 0EU 

9.7 62 reviews
"This is a warm and welcoming home where residents and visitors are treated with the utmost respect. As the wife of a resident, I am always…"   Read all 62 reviews
Location Type Care Home

Rated Outstanding by the CQC (January 2021), Downs View care centre in Bradbury caters for elderly residents with varying stages of dementia. The home enjoys stunning views over the Downs and has 51 individual bedrooms. 43 are en-suite. There is… Read more about Downs View Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health
  • 51 Rooms
  • from £995 / week
Mockley Manor

Forde Hall Lane, Ullenhall, Henley-in-Arden B95 5PS 

9.7 65 reviews
"We moved my father to Mockley Manor when it became necessary for him to have more medical care and in order for him to be closer to where I…"   Read all 65 reviews
Location Type Care Home

Mockley Manor has recently received a £4 Million investment and renovation project by owners Coate Water Care Co Ltd. The project has seen the addition of many new features and given the home a very homely yet extremely luxurious feel. Mockley… Read more about Mockley Manor

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • 63 Rooms
  • from £1,150 / week
Church View Care Home

Rainer Close, Stratton St Margaret, Swindon SN3 4YA 

9.6 48 reviews
"Fiona and her expert and passionate team at Church View have provided my mother with the highest standard of care during what has been an…"   Read all 48 reviews
Location Type Care Home

Church View is situated on the outskirts of Stratton and is easily accessible by public transport. The purpose-built home is beautifully decorated to create a warm and homely environment for the residents, whilst providing the best care possible. The… Read more about Church View Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 43 Rooms
  • from £1,195 / week
Ashbury Lodge

261 Marlborough Road, Swindon SN3 1NW 

9.6 72 reviews
"I have always found that the staff of Ashbury Lodge to be hardworking, friendly and caring. They treat all residents with kindness and…"   Read all 72 reviews
Location Type Care Home

Ashbury Lodge is a family-run, private care home on the outskirts of Swindon, catering for 42 residents. Long term residents are invited to personalize their room, which includes bringing in favorite or treasured items. Both floors cater for those… Read more about Ashbury Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 44 Rooms
  • from £995 / week
Avebury House

11 Canal Way, Devizes SN10 2UB 

9.5 48 reviews
"They have great food and great services. The staff tend to keep a clean facility and offer extraordinary care to me.…"   Read all 48 reviews
Location Type Care Home

Avebury House in Devizes, Wiltshire is registered to care for up to 41 residents. Operated by Coate Water Care Co Ltd, the care home cares for people with dementia, physical disabilities, mental health issues and those aged 65+. Staff create… Read more about Avebury House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 41 Rooms
  • from £1,100 / week
Chapel House Care & Nursing Home

Horton Road, Gloucester GL1 3EY 

9.5 54 reviews
"Chapel House is lovely place with a nice homely feel. Staff were friendly and nothing was too much trouble for them. Mum's room was clean,…"   Read all 54 reviews
Location Type Care Home

New purpose-built wing added to existing Grade 11 listed Chapel, which has also been completely refurbished to extremely high standards. All large bedrooms with flat-screen smart TV, and en-suite shower rooms, for Residential, Dementia and Nursing… Read more about Chapel House Care & Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 41 Rooms
  • from £1,150 / week
Arbory Residential Home

Andover Down, London Road, Andover SP11 6LR 

9.3 46 reviews
"Very emotional decision for family after looking after loved one for so many years, however, the dementia disease of the loved one finally…"   Read all 46 reviews
Location Type Care Home

Arbory Residential Home is dedicated to providing residents with the highest quality of life possible within an active, stimulating environment. All of those living at the Arbory has dementia and it is the team's expertise in managing this need,… Read more about Arbory Residential Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Palliative Care
  • Mental Health
  • Alcohol / Drug Misuse
  • 60 Rooms
  • from £995 / week
Westley Court

Austcliffe Lane, Cookley, Kidderminster DY10 3RT 

9.3 49 reviews
"Very impressive: their efficient, thorough and friendly support has quite literally given Mum a new lease of life at 100. I am especially…"   Read all 49 reviews
Location Type Care Home

Westley Court is a 33 capacity Kidderminster care home, dedicated to personalised care packages and effective delivery within a homely and satisfying living environment. Residents are supported in pursuing an active lifestyle, with the home having… Read more about Westley Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 33 Rooms
  • from £1,350 / week
Woodstock Nursing Home

35 North Upton Lane, Barnwood, Gloucester GL4 3TD 

9.2 41 reviews
"Whenever I go into Woodstock, I am greeted politely and with a friendly smile. I asked for mum to have a footstool in November and by…"   Read all 41 reviews
Location Type Care Home

Woodstock Nursing Home specialises in residential, dementia, nursing and day care and is set on the outskirts of Gloucester. The home provides a relaxed and warm atmosphere with a team of dedicated and trained staff. Care is provided in a friendly… Read more about Woodstock Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 28 Rooms
  • from £1,125 / week

Coate Water Care Co Ltd Reviews (485)

9.5

Coate Water Care Co Ltd has a Group Review Score of 9.5 (9.498) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Coate Water Care Co Ltd must have a Review Score.

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Review of

Chapel House Care & Nursing Home

from K C (Daughter of Resident) published on 2 February 2026 Submitted via Website • Report
Overall Experience 2.0 out of 5
While mum was in chapel house she had three investigations undertaken including neglect, we had issues with the care the staff provided including missing meals for her because she could not feed herself. Some of the staff here are fantastic but there is a long way to go to change the culture there.


Bells ring, staff tell off residents and some are bedridden and cannot help their selves, due to short staff they routinely do two person tasks single handed.


Personal care is lacking and bruises and marks, skin infections etc were not noticed until the family pointed things out.


The new managers are trying their best to change the way it's ran but from our experience there is a long way to go. However, upon our family members passing the management were extremely supportive in such a hard time.

Reply from Kate Collins, Regional Manager at Chapel House Care & Nursing HomeThank you so much for raising your concerns with myself at the time and affording us the opportunity to investigate incidents that fall below our expectations of the standards of care we provide at Chapel House. We were able to highlight issues with individual staff members who no longer work for the company. We are confident with the changes within the team these issues are now resolved and that the complaint was resolved with your satisfaction. Thank you also for your kind comments that the management and staff were supportive when your Mum passed away. We will ensure this feedback is shared with the team.
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Review of

Ashbury Lodge

from Jackie C (Relative of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found that the staff of Ashbury Lodge to be hardworking, friendly and caring. They treat all residents with kindness and respect at all times. Sometimes when great patience is required. The home itself is always very clean and tidy, comfortable and with no undesirable smells. There is
always a good range of activities happening and residents are encouraged to join in. I am very happy that my husband is there.
Reply from Guneet Brookes, Marketing Manager at Ashbury LodgeThank you so much for your lovely words. We're thrilled that your husband feels happy and well cared for at Ashbury Lodge. It means a lot to the team to hear that their kindness, patience and efforts are appreciated.
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Review of

Woodstock Nursing Home

from S S (Wife of Resident) published on 22 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are well trained and treat everyone as if they are one of their own family. I feel leaving my husband here gives me confidence that he is safe. Also we are kept up to date if anything happens ie falls, change of tablets etc.
Reply from Guneet Brookes, Marketing Manager at Woodstock Nursing HomeThank you so much for your lovely feedback. Knowing you feel confident and reassured about your husband's care really means a great deal to us. We're proud of our team and grateful for the trust you place in us.
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Review of

Woodstock Nursing Home

from K D (Daughter of Resident) published on 21 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father is a resident at this care home, and overall I am very happy with the care he receives. The staff are kind, attentive, and genuinely care about the residents' wellbeing. Communication has been good, and I feel reassured knowing he is in a safe and supportive environment.
The only area that
has felt lacking at times is the range and frequency of activities available for residents. However, it does seem that the home is aware of this and is making efforts to improve, which is encouraging.
Overall, I am pleased with the care provided and appreciate the commitment shown by the staff to ensure the residents' quality of life.
Reply from Guneet Brookes, Marketing Manager at Woodstock Nursing HomeThank you so much for your kind words and for sharing your feedback. We're really pleased to hear you're happy with the care your father receives, and we'll definitely pass your comments on to the team.

We also appreciate your note about activities, and we're glad to hear you've noticed the improvements being made. We'll continue to work on this and ensure residents have a good range of options.
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Review of

Woodstock Nursing Home

from Louise T (Daughter of Resident) published on 19 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Whenever I go into Woodstock, I am greeted politely and with a friendly smile.
I asked for mum to have a footstool in November and by December they were there. Mum is always happy and chatty when awake.The other residents are always happy and chatty. Clean and tidy. The house never smells or looks
untidy.
Reply from Guneet Brookes, Marketing Manager at Woodstock Nursing HomeThank you so much for sharing this with us. It's lovely to hear how welcomed you feel and how happy and well cared for your Mum is. Your kind words will be passed on to the team, who will really appreciate them.
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Review of

Woodstock Nursing Home

from ALAN K (Son of Resident) published on 19 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
I always found that my Mum was very well looked after by the staff, she was always happy and contented. Her room was always clean and spotless. She always enjoyed being in the lounge and taking everything in, and the staff always paid attention to her. I always found the staff friendly and welcoming
on my daily visits to the home.
Reply from Guneet Brookes, Marketing Manager at Woodstock Nursing HomeThank you so much for sharing this with us. It truly means a great deal to hear how happy and well cared for your Mum was, and how welcomed you felt during your visits. Your kind words will be passed on to the team, who will really appreciate them.
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Review of

Westley Court

from Rachel L (Stepdaughter of Resident) published on 16 January 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
Despite advertising themselves as being able to care for complex mental health issues, this is very far from the truth. After only 3/4 weeks of caring for my stepdad, who is displaying symptoms of severe depression, anxiety, and the possible onset of dementia, the management served notice of eviction
because he has 'behavioural issues'. Before notice was served no attempt was made to diagnose or support his condition. Regularly, during visits, I noticed safeguarding guidelines weren't met because his call bell was disconnected, he was offered no dignity and left to lie on his bed in just top half clothing and an incontinence pad, with no bedding other than a pillow and bottom sheet on a plastic mattress, and his curtains closed at 2pm in the afternoon. Overall, a very unsatisfactory experience. There are many alternatives that are cheaper, better managed, with far superior facilities and decor. Please make sure that you've considered all available local homes before committing here.
Reply from Kate Collins, Regional Manager at Westley CourtWe are very disappointed to read your review which we note you submitted after we restricted your access to the care home following behaviours from you which prompted a referral to the police.
We also note that despite your unfounded criticism, your father remains with us and we have not had any previous concerns raised by you regarding his care.
We take the safety and wellbeing of our staff and residents very seriously and operate a zero tolerance policy regarding aggression, racism and bullying.
We will of course, continue to try to work with you in the best interests of your Father whilst living at Westley Court.
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Review of

Chapel House Care & Nursing Home

from T P (Daughter of Resident) published on 15 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Chapel House is lovely place with a nice homely feel. Staff were friendly and nothing was too much trouble for them. Mum's room was clean, warm and very comfortable. Management were constantly visible, approachable and easy to speak to.
Mum received consistently good care and in her final days, and
even when she passed away, she and we her family, were well supported, treated with dignity, kindness and tenderness. Something we will never forget and will be forever grateful for.
Reply from Guneet Brookes, Marketing Manager at Chapel House Care & Nursing HomeThank you so much for sharing such a heartfelt review. We're truly grateful for your kind words and are deeply touched to hear that your mum, and your family, were supported with such dignity, kindness, and compassion. Your feedback will be passed on to the Chapel House team and management, who will take great comfort in knowing the care they provided meant so much to you during such a difficult time.
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Review of

Chapel House Care & Nursing Home

from Kevin S (Son of Resident) published on 14 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was submitted to the Chapel House care home, following concerns we raised about the level of care he required as his parkinsons disease had reached the next level. The team at the care home welcomed us on the day he arrived, spent time talking to us before taking him to this room. The care
home felt clean, had good open spaces, was friendly, and the staff were very understanding. The room was located on the top floor, with easy access via a lift suitable for people who can walk or use wheelchairs. It had a bright, clean feel to the layout with good outside views. A large bathroom with a walk-in shower and a good-sized TV in the main living room. Plenty of storage for clothes and personal things. He has settled well, and we now feel a lot happier that his needs are being catered for 24/7, which we would have found difficult to do.
Reply from Guneet Brookes, Marketing Manager at Chapel House Care & Nursing HomeThank you very much for taking the time to share such detailed and positive feedback. We're really pleased to hear that your father has settled well and that you feel reassured his needs are being cared for around the clock. Your comments about the welcoming staff, facilities and overall environment are greatly appreciated and we will make sure this feedback is passed on to the Chapel House team.
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Review of

Chapel House Care & Nursing Home

from N P (Daughter of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have always found all the staff very friendly and caring and understand my father very well. Management has been very changeable over the last year but anyone i have come across has been friendly. Care plans are checked with myself regularly to make sure we are happy.
Reply from Guneet Brookes, Marketing Manager at Chapel House Care & Nursing HomeThank you for your kind feedback.
We're pleased to hear that you've found our staff to be friendly, caring and understanding of your father's needs and that you feel involved through regular care plan reviews.
While there have been some management changes over the past year, our focus and commitment to providing consistent, high-quality care has remained the same. We're grateful for your understanding and really appreciate you taking the time to share your experience.
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Review of

Ashbury Lodge

from Kevin R (Son of Resident) published on 8 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
A very friendly home with caring staff.
Always keep me up todate with any problems with health issues.
Nothing more to say
Reply from Guneet Brookes, Marketing Manager at Ashbury LodgeThank you for your kind feedback ,we're really glad to hear this. We will make sure to pass on the message to the team.
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Review of

Avebury House

from I G (Friend of Resident) published on 22 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Following urgent admission my friend has been treated with excellent care and compassion. Every effort has been made to make her feel comfortable and welcomed.
The level of staff in this home is, in my experience, as a retired GP, well above average and all are kind, willing to go a little further
and competent.
Reply from Guneet Brookes, Marketing Manager at Avebury HouseThank you so much for your kind words. We're really pleased to hear that your friend felt comfortable and welcomed during such a difficult time. Your feedback means a great deal to us, and we will be sure to pass your message on to the whole team.
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Review of

Westley Court

from Stephen G (Son of Resident) published on 5 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very impressive: their efficient, thorough and friendly support has quite literally given Mum a new lease of life at 100. I am especially impressed with their attention to human dignity while maintaining an approach which is friendly and informal.
Reply from Rhiannon Waters, Home Manager at Westley CourtThank you so much for your wonderful review. We are truly delighted to hear that our support has made such a positive difference for your mum. Ensuring dignity, comfort and genuine human connection is at the heart of everything we do, so it means a great deal to know that this has been reflected in your experience.
Your kind words will be shared with the whole team.
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Review of

Downs View Care Centre

from Paula B (Daughter of Resident) published on 6 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad is very happy and settled at Downs View, has been for 2.5 years. Staff always very kind to him and when family visit. Food is always excellent.
Reply from Amanda Timms, Manager at Downs View Care Centrethank you for your kind review, staff like to hear the positive feedback
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Review of

Downs View Care Centre

from Rachael J (Wife of Resident) published on 6 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a warm and welcoming home where residents and visitors are treated with the utmost respect. As the wife of a resident, I am always welcomed so warmly by staff and residents alike. It is good to talk to other visitors and we get to know one another well. We have set up a group to further this
connection and it is going well. I always look forward to my visits and know that I can talk things through if needed.
Reply from Amanda Timms, Manager at Downs View Care Centrethank you for your lovely review, we appreciate positive feedback and love having you visit the home
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Review of

Westley Court

from J L (Wife of Resident) published on 29 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident for ten months at Westley Court, at all times he has been treated with care and dignity. The staff are always friendly and helpful and do their best to make his stay as comfortable as possible.
Reply from Rhiannon Waters, Home Manager at Westley CourtThank you so much for taking the time to share your kind words about your husband's experience at Westley Court. We're delighted to hear that he has been treated with care and dignity, and that our staff have helped make his stay comfortable over the past ten months. Our team take great pride in providing a supportive and friendly environment for all our residents, and it means a lot to know that this has been reflected in your experience.
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Review of

Chapel House Care & Nursing Home

from Alison C (Daughter of Resident) published on 29 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a lovely home, with a homely feel. Staff were very lovely & nothing was ever too much trouble for them. As a family they knew us by our first names, which was nice. They were so kind to my Mum. Management visible & available to speak to. All in all a really great & well run home.
Reply from Kate Collins, Regional Manager at Chapel House Care & Nursing HomeThank you so much for your kind words, it really does mean a lot to us all at Chapel House.
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Review of

Mockley Manor

from Simon Q (Son of Resident) published on 28 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved my father to Mockley Manor when it became necessary for him to have more medical care and in order for him to be closer to where I live. Mockley Manor have been fantastic since he moved in early June 2025. The staff are extremely friendly and supportive with Rachael Crocker, the care home manager,
deserving of high praise. She is always available for a chat, keeps me up to date with any changes in my father's condition and generally goes above and beyond the call of duty. I am so pleased we moved my father to Mockley Manor.
Reply from Rachael Crocker, Home Manager at Mockley ManorThank you for your kind words, I am so pleased dad has settled in well and as a team you are kept up to date with changes to your dad which are very important to you as a family to be made aware of.
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Review of

Church View Care Home

from Ashley S (Son of Resident) published on 23 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fiona and her expert and passionate team at Church View have provided my mother with the highest standard of care during what has been an incredibly challenging time. My mother has very complex needs, as a result of injuries, immobility and dementia, and the team at Church View are absolutely dedicated
to all aspects of the care they provide her. I do not believe there is a better home or standard of care for someone with complex dementia and physical care needs.
Reply from Tracy Ferrier, Regional Manager at Church View Care HomeThank you very much for taking the time in writing the lovely review. I will of course share your kind comments with the team
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Review of

Westley Court

from Jo F (Daughter of Resident) published on 16 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mom was on end-of-life care when she arrived at Westley Court. During such a traumatic time, we cannot thank the staff enough for the thoughtfulness and care they provided to both mom and the family members. We could not have wished for her to be in a better place. What an amazing standard of care.
We cannot thank you all enough.
Reply from Rhiannon Waters, Home Manager at Westley CourtThank you so much for your kind and moving words. Providing comfort, dignity, and compassion at the end of life is something we hold very close to our hearts. It truly means a great deal to know that you felt supported and that your mom was in a place where she was treated with the love and respect she deserved.Your gratitude means so much to the entire team at Westley Court.
  • Facilities
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Frequently Asked Questions about Coate Water Care Co Ltd

Costs for care homes owned by Coate Water Care Co Ltd

Average costs per week for care homes owned by Coate Water Care Co Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Coate Water Care Co Ltd, based on 9 out of 9 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,117
Residential Dementia Care £1,342
Nursing Care £1,515
Nursing Dementia Care £1,515
All Care Types £1,117
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Coate Water Care Co Ltd own?

Coate Water Care Co Ltd own 9 Care Homes.

Which Coate Water Care Co Ltd Care Homes have the highest review score?

Downs View Care Centre, Mockley Manor & Church View Care Home have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Coate Water Care Co Ltd to verify any information. View our terms and conditions. Coate Water Care Co Ltd has a Platinum Service – more info.