Care Homes Owned by Coate Water Care Co Ltd

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Coate Water Care Co Ltd
Winner of the NCHA's Member of the year for 2019.

Coate Water Care Company Ltd is a family-run care group consisting of 9 highly-rated Care & Nursing homes across 5 counties.
Gloucestershire, Hampshire, Warwickshire, Worcestershire and Wiltshire/Swindon.

Coate Water Care are passionate about providing the personalised care people need, from Residential, Respite and Nursing Care to specialist Dementia, Day or Convalescent care from their fully trained care team.

The luxury care environments that they create put the needs of the service users first while still managing to offer luxurious hotel standard décor and amenities, from salons to cinemas, coffee shops to family quiet areas, all while keeping that homely living feel.

All services keep strong links with healthcare experts and the local council, without forgetting their mission to achieve pleasant living atmospheres and a dignified lifestyle for all involved.

Coate Water Care Co Ltd Locations (9)

 
9 Care Homes owned by Coate Water Care Co Ltd
Downs View Care Centre

Badbury, Chiseldon, Swindon SN4 0EU 

9.8 61 reviews
"The care home management and staff are amazing and so patient. My mum is blind and struggles to move around freely. She can be difficult…"   Read all 61 reviews
Location Type Care Home

Rated Outstanding by the CQC (January 2021), Downs View care centre in Bradbury caters for elderly residents with varying stages of dementia. The home enjoys stunning views over the Downs and has 51 individual bedrooms. 43 are en-suite. There is… Read more about Downs View Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health
  • 51 Rooms from £1,000 / week
Mockley Manor

Forde Hall Lane, Ullenhall, Henley-in-Arden B95 5PS 

9.7 63 reviews
"My father was admitted to the home in January where he was looked after to a good standard of care. There were a couple of occasions where…"   Read all 63 reviews
Location Type Care Home

Mockley Manor has recently received a £4 Million investment and renovation project by owners Coate Water Care Co Ltd. The project has seen the addition of many new features and given the home a very homely yet extremely luxurious feel. Mockley… Read more about Mockley Manor

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • 63 Rooms from £1,000 / week
Chapel House Care & Nursing Home

Horton Road, Gloucester GL1 3EY 

9.7 49 reviews
"We have been extremely impressed by the level of care at Chapel House. From our initial visit and the ease of getting our Dad moved in,…"   Read all 49 reviews
Location Type Care Home

New purpose-built wing added to existing Grade 11 listed Chapel, which has also been completely refurbished to extremely high standards. All large bedrooms with flat-screen smart TV, and en-suite shower rooms, for Residential, Dementia and Nursing… Read more about Chapel House Care & Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 41 Rooms from £1,000 / week
Ashbury Lodge

261 Marlborough Road, Swindon SN3 1NW 

9.6 69 reviews
"Mum has been at Ashbury Lodge for two years now and is really happy there. Before she lived there, she was scared, angry, defensive and her…"   Read all 69 reviews
Location Type Care Home

Ashbury Lodge is a family-run, private care home on the outskirts of Swindon, catering for 42 residents. Long term residents are invited to personalize their room, which includes bringing in favorite or treasured items. Both floors cater for those… Read more about Ashbury Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 44 Rooms from £1,000 / week
Church View Care Home

Rainer Close, Stratton St Margaret, Swindon SN3 4YA 

9.6 47 reviews
"My mother was discharged from the hospital into the care of Church View Care Home. The manager and her team have offered Mum outstanding…"   Read all 47 reviews
Location Type Care Home

Church View is situated on the outskirts of Stratton and is easily accessible by public transport. The purpose-built home is beautifully decorated to create a warm and homely environment for the residents, whilst providing the best care possible. The… Read more about Church View Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 43 Rooms from £1,000 / week
Avebury House

11 Canal Way, Devizes SN10 2UB 

9.6 43 reviews
"My experience here and staff 100%. The management has been fabulous. They coped with my disabilities excellently. Vegetarian food has been…"   Read all 43 reviews
Location Type Care Home

Avebury House in Devizes, Wiltshire is registered to care for up to 41 residents. Operated by Coate Water Care Co Ltd, the care home cares for people with dementia, physical disabilities, mental health issues and those aged 65+. Staff create… Read more about Avebury House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 41 Rooms from £1,000 / week
Arbory Residential Home

Andover Down, London Road, Andover SP11 6LR 

9.4 45 reviews
"Very emotional decision for family after looking after loved one for so many years, however, the dementia disease of the loved one finally…"   Read all 45 reviews
Location Type Care Home

Arbory Residential Home is dedicated to providing residents with the highest quality of life possible within an active, stimulating environment. All of those living at the Arbory has dementia and it is the team's expertise in managing this need,… Read more about Arbory Residential Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Palliative Care
  • Mental Health
  • Alcohol / Drug Misuse
  • 60 Rooms from £1,000 / week
Woodstock Nursing Home

35 North Upton Lane, Barnwood, Gloucester GL4 3TD 

9.4 36 reviews
"My young husband received palliative, end-of-life care at the home and passed away at the setting. The care that he received was brilliant.…"   Read all 36 reviews
Location Type Care Home

Woodstock Nursing Home specialises in residential, dementia, nursing and day care and is set on the outskirts of Gloucester. The home provides a relaxed and warm atmosphere with a team of dedicated and trained staff. Care is provided in a friendly… Read more about Woodstock Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 28 Rooms from £1,000 / week
Westley Court

Austcliffe Lane, Cookley, Kidderminster DY10 3RT 

9.4 44 reviews
"I have risided here for over six months and although being recently widowed, I was made very welcome but given the space to greive. I now…"   Read all 44 reviews
Location Type Care Home

Westley Court is a 33 capacity Kidderminster care home, dedicated to personalised care packages and effective delivery within a homely and satisfying living environment. Residents are supported in pursuing an active lifestyle, with the home having… Read more about Westley Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 33 Rooms from £1,145 / week

Coate Water Care Co Ltd Reviews (457)

9.6
Coate Water Care Co Ltd has a Group Review Score of 9.6 (9.581) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Coate Water Care Co Ltd must have a Review Score.

Overall Experience

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Date Published

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Review of

Woodstock Nursing Home

from George I (Husband of Resident) published on 20 August 2025
Overall Experience  Overall Experience 2.0 out of 5

On choosing Woodstock, I was pleased with the lady who showed me around. Later, I was told that a total of 6 months of refurbishment was in operation. It turned out to be a new front door and decoration on the Ground Floor was all. The room my wife was in was never cleaned properly, floor dust etc.
was left for 5 months, toilet rolls were missing for days at a time. Bins are not emptied after a day. the laundry service was a joke. My wife's clothes went missing, and strangers' clothes were in place instead. My wife lost her wedding ring, various clothes, a commemorative coin etc. The food was very basic, and no attempt to make a meal to appeal to her, was ever offered. My overview is that the Manager and her staff were doing their best to manage under severe financial restraints. The owners should be ashamed.

Reply from Stewart McGinn, CEO at Woodstock Nursing Home

We note that your relative moved out some months ago. We have reviewed the concerns within your review and are disappointed that you felt that you could not raise these concerns at the time. This would have allowed us to fully investigate and respond to you. As a significant amount of time has passed it's now difficult to accurately investigate. We welcome all feedback and will always try to resolve any concerns immediately if afforded the opportunity to do so. The Homes' refurbishment has been underway for several months now, due to finish in Dec 2025. Regular cleaning checks are completed in the Home, overseen by the Manager. Our records show one clothing item was misplaced and later retrieved promptly, the initial inventory detailing your wife's possessions on arrival, did not include a wedding ring or commemorative coin. These concerns were not raised at the time of your wife living in the home. We would therefore reject your feedback as being unsubstantiated.

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Review of

Chapel House Care & Nursing Home

from Lyn C (Daughter of Resident) published on 18 August 2025
Overall Experience  Overall Experience 5.0 out of 5

We have been extremely impressed by the level of care at Chapel House. From our initial visit and the ease of getting our Dad moved in, throughout his few short months here and especially in his last days, when every effort was made to keep him safe and cared for. We cannot adequately express how grateful
we are for the fact his last few months were as good as could be hoped for

Reply from Stewart McGinn, CEO at Chapel House Care & Nursing Home

A sincere thank you for this lovely account of your experience with us regarding your Dad's time at Chapel House. We strive to deliver the care you describe in an environment that supports both residents and families.

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Review of

Avebury House

from J S (Resident) published on 17 July 2025
Overall Experience  Overall Experience 5.0 out of 5

My experience here and staff 100%. The management has been fabulous. They coped with my disabilities excellently. Vegetarian food has been great made with love. The cleaning staff is excellent.

Reply from Tracy Ferrier, Regional Manager at Avebury House

Thank you very much for the lovely review. We will of course share your feedback with all the team.

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Review of

Avebury House

from H S (Daughter of Resident) published on 11 July 2025
Overall Experience  Overall Experience 5.0 out of 5

My dad was placed at Avebury House following a long hospital stay, we've now moved dad to be closer to all his family as Devizes was a long way out and we couldn't visit as much as we'd like. I have to say Avebury House were fantastic and Dad was very happy there, he was well cared for, he thought so
highly of all the staff, everyone went above and beyond to keep dad happy and to ensure he had everything he needed. I was always contacted if dad was unwell or if there were any concerns in regards to his health/wellbeing, dad was so sad to leave here and even though he's in a lovely new home, he often tells me how he misses Avebury House, the staff and the food. I really can't thank everyone here enough for making sure dad had a happy settled year and a half with you, thank you

Reply from Geraldine Smith, Director at Avebury House

Thank you so much for taking the time to tell us about you and your father's experience at Avebury House. Your kind words will be passed onto the Avebury team.

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Review of

Mockley Manor

from S H (Daughter of Resident) published on 10 July 2025
Overall Experience  Overall Experience 5.0 out of 5

My father was admitted to the home in January where he was looked after to a good standard of care. There were a couple of occasions where we had to ask for him to be shaved and fingernails cut but apart from that we were more than happy with the care that was undertaking there. The Manager was amazing
and always very helpful. If we had a query regarding Dad the home was always clean and tidy. The food look good however Dad didn't really like the food so we did take him snacks in apart from that the care in the end of Dad's life was good it was just a shame home was over 40 minutes away which meant we couldn't visit as much as we wanted to, however there are four daughters so we shared the visits to make them as consistent as possible in Dad's need and mental well-being that he was being cared for and visited by his family members.

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you for your kind words, our thoughts are with you at this difficult time

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Review of

Ashbury Lodge

from Sara S (Daughter of Resident) published on 8 July 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Ashbury Lodge for two years now and is really happy there. Before she lived there, she was scared, angry, defensive and her life had reduced due to her Alzheimer's but I feel the care is satisfactory and all activities she has at Ashbury have opened up her life again. She is safe and
secure, her medical needs are met and she is even trying activities she would never have done before (eg dancing). She had become quite isolated, but I also think the company has done her the world of good. Thank you.

Reply from lisa Guy, Home Manager at Ashbury Lodge

Thank you for taking the time to review our lovely home. I am so pleased that your mum has settled in and enjoying all our activities. I will feed back to the wider team. RegardsLisa

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Review of

Ashbury Lodge

from Lisa B (Daughter of Resident) published on 19 June 2025
Overall Experience  Overall Experience 4.0 out of 5

My mum stayed at Ashbury Lodge for approximately a year. All the staff are wonderful and really take care to ensure their residents are safe and feeling content. They go out of their way to encourage residents to take part in the activities they have going on. My mum really enjoyed the chair exercises
and the singers that came in to perform. She also made some lovely friends. Unfortunately due to my mum's illness progressing, we had to move her into a Nursing Home (under the same Care Home umbrella). The Care Home Manager was fantastic in supporting us with the move, she really cares about all the residents in the home and will go out of her way to ensure the best outcome. Thank you everyone!

Reply from lisa Guy, Home Manager at Ashbury Lodge

Thank you for taking time to review our home. I will feed back your comments to the wider team

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Review of

Ashbury Lodge

from Pauline K (Daughter of Resident) published on 16 June 2025
Overall Experience  Overall Experience 5.0 out of 5

Ashbury lodge is a fantastic care home my mum was there for 18months until she sadly passed away peacefully on the 3rd May. The staff are dedicated hard workers ,managers are brilliant and also involve themselves with residents too.Ashbury is well maintained and clean to the highest quality. I cannot
recommend Ashbury Lodge highly enough they are brilliant . Love to everyone

Reply from Lisa Guy, Home Manager at Ashbury Lodge

It was an absolute pleasure to look after your mum. We miss her dearly and the families daily visits to the home . Thank you for all your support with our fund raising over the time your mum was here. I will feed back to our team your lovely review. Please come and visit at any time.

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Review of

Arbory Residential Home

from M C (Wife of Resident) published on 13 June 2025
Overall Experience  Overall Experience 5.0 out of 5

Very emotional decision for family after looking after loved one for so many years, however, the dementia disease of the loved one finally had its unforgiving toll on wife (sole carer), providing all care throughout each 24-hour period. The torturous decision had to be made for long-term care home/
nursing care.
On viewing the Arbory, the greeting, understanding and interest shown by staff expelled my fears. I felt my husband would be in a safe environment, cared for by a dedicated/ skilled team and my family and I can visit at any time. The home is bright, well-designed, which enables residents to maximise their independence and interests with the safety of staff available at all times. Thank you.

Reply from Donna Smyth, Home Manager at Arbory Residential Home

Thank you for your review. I'm glad you feel the decision you made although hard was the right choice for you and that the team here at Arbory have made that decision easier. The care team are dedicated to providing care and support to both your husband and yourself. I will share this review with the team.

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Review of

Woodstock Nursing Home

from Marylyn M (Niece of Resident) published on 12 June 2025
Overall Experience  Overall Experience 4.0 out of 5

The staff were welcoming they made every effort to make my uncle comfortable and out of pain. We were all treated with respect at all times.

Reply from Kirsty Jones, Home Manager at Woodstock Nursing Home

Thank you so much for your kind review. It was our absolute pleasure to be able to look after your uncle and support you all. We are here if you ever need anything at all please don't hesitate to call, thinking of you all.

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Review of

Woodstock Nursing Home

from D E (Partner of Resident) published on 6 June 2025
Overall Experience  Overall Experience 4.0 out of 5

I always felt that my partner was settled and well cared for, whilst he was there. I would recommend Woodstock very highly.

Reply from Kirsty Jones, Home Manager at Woodstock Nursing Home

Thank you so much for your review, we think of you often and hope you are well, do feel free to pop in for coffee and cake if ever you have the time.

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Review of

Arbory Residential Home

from Christopher A (Stepson of Resident) published on 5 June 2025
Overall Experience  Overall Experience 5.0 out of 5

My Stepdad was very happy in Arbory Residential Home the staff are so helpful and kind it is not just a job for the staff they realy do enjoy what they are doing and care very much for the residents in there care .the staff have the patients of saints and respect the residents .i would like to thank
every member of staffl for looking after my stepdad ,fantastic staff .i would strongly recomend to any family who need this kind of care to look at Arbory Residential Home for them selfs . Exellent

Reply from Donna Smyth, Home Manager at Arbory Residential Home

Thank you for your lovely review. The staff at the Arbory endeavour to make each residents days enjoyable, whilst making them feel safe and at home. It was our pleasure to care for your stepdad in the short time he lived at the Arbory thank you for choosing us. I will share this lovely review with the team.

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Review of

Church View Care Home

from L S (Daughter of Resident) published on 29 May 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother was discharged from the hospital into the care of Church View Care Home. The manager and her team have offered Mum outstanding care. They have shown Mum great respect, and her treatment (medical) has been outstanding. My brother and I can't thank you enough for taking Mum into your care. We
feel so lucky that you had space for Mum.

Reply from Fiona Biwalkar, Manager at Church View Care Home

Thank you so much for your kind words. I really appreciate you taking time and giving us this review. I will pass the complement to the wider team. Thanking you again.

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Review of

Chapel House Care & Nursing Home

from R D (Wife of Resident) published on 22 May 2025
Overall Experience  Overall Experience 5.0 out of 5

Chapel House staff are so caring nothing was too much trouble for them. My hubby loved his breakfast. Best meal of the day. But puddings were great too. The staff had so much time to listen and talk to him. I love them all.

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Review of

Church View Care Home

from Catherine h (Wife of Resident) published on 16 May 2025
Overall Experience  Overall Experience 5.0 out of 5

My husband came to Church View needing complex nursing care. Every member of staff were very kind to him and treat him with great respect and met with all his requirements. He was bed bound most of the time and unable to eat so cannot comment on this.
Unfortunately he passed away but so pleased that
he was so well cared for in his last days. I also received lovely support from Manager and all the staff.

Reply from Fiona Biwalkar, Manager at Church View Care Home

It was a pleasure looking after your dear Husband. Thank you for the lovely and positive comments regarding our care and staff. Thanking you again for taking time to leave us a review, much appreciated. Take Care.

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Review of

Church View Care Home

from D T (Daughter of Resident) published on 16 May 2025
Overall Experience  Overall Experience 5.0 out of 5

The staff are always kind, courteous and respectful. I feel safe in the knowledge that my mum is well cared for and that I will be kept informed.
It's good to be able to sleep without worrying about Mum.

Reply from Fiona Biwalkar, Manager at Church View Care Home

Thank you for taking the time to complete this review. It always lovely to hear such kind and respectful word used to describe our staff. It is our pleasure caring for your Mum. I will be pass the feedback to the wider team. Thank you

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Review of

Arbory Residential Home

from Alice W (Granddaughter of Resident) published on 16 May 2025
Overall Experience  Overall Experience 5.0 out of 5

Everyone at the Arbory Residential Home is extremely friendly and makes us feel really welcome when we visit. My Nanna has settled really well and we have noticed a huge difference in her emotional wellbeing. She's is happy at the Arbory and we are so pleased that she is safe and happy.

Reply from Donna Smyth, Home Manager at Arbory Residential Home

Thank you for taking the time to write this review. Its great to see that living at the Arbory has had a positive impact on your nanna's wellbeing as our amazing care team strive to make each day as enjoyable as possible. Family support is important to us and we look forward to your visits. I will share this review with the care team. Thank you

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Review of

Arbory Residential Home

from Amy H (Granddaughter of Resident) published on 16 May 2025
Overall Experience  Overall Experience 5.0 out of 5

The friendliest care home I've ever been in too!
My Nan has been at the Arbory for a while now and is so settled and loved by everyone.
She was even treated to a birthday party for her 93rd birthday where she was spoilt with balloons, cake and gifts.
Thank you for loving my Nan as much as we do :)

Reply from Donna Smyth, Home Manager at Arbory Residential Home

Thank you for taking the time to write this review. It was our pleasure to celebrate an important milestone and fun was had by all. The staff here at Arbory aim to make everyday enjoyable and for the residents to feel at home. I will share this amazing review with the care team.

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Review of

Arbory Residential Home

from Mandi C (Daughter of Resident) published on 16 May 2025
Overall Experience  Overall Experience 5.0 out of 5

The staff at The Arbory have made what was a very hard decision on the first day into a blessing. As our Mum is looked after so so well. She seems very happy there and always lights up when the staff come into her room. Nothing is ever too much trouble and are always happy to help. They helped make
our Mum's room extra special with all her personal things around her, and putting up lots of family photos and pictures which she loves to look at as they comfort her. And she loves to chat to the staff about everyone in them which they always happily do. And the staff are not just there for our Mum, they have always been there for us too.

Reply from Donna Smyth, Home Manager at Arbory Residential Home

Thank you for the lovely review. We have an amazing care team who strive to make every resident and their family part of our Arbory family your mum is a delight and brightens our day. I will share this amazing review with the care team thank you for taking the time to write this.

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Review of

Ashbury Lodge

from Lesley S (Daughter of Resident) published on 13 May 2025
Overall Experience  Overall Experience 5.0 out of 5

The staff worked very hard and treated my mum with care and dignity. They treated her with love and tried hard to make her happy. Dementia made my mum very difficult and challenging at times but this was dealt with by Ashbury Lodge as well as they could. My only comments are that I felt the staff were
under staffed and the continuity of care with some staff members wasn't there. Mananagement were also a bit distant. 95% to the hard working staff members.

Reply from lisa Guy, Home Manager at Ashbury Lodge

Thank you for taking time to review our lovely home. I will feed this back to the wider team.

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Frequently Asked Questions about Coate Water Care Co Ltd

Costs for care homes owned by Coate Water Care Co Ltd

Average costs per week for care homes owned by Coate Water Care Co Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Coate Water Care Co Ltd, based on 8 out of 9 settings.

Type of Care Provided Average Weekly Cost
Residential Care £1,018
Residential Dementia Care £1,018
Nursing Care £1,058
Nursing Dementia Care £1,058
All Care Types £1,018
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Coate Water Care Co Ltd own?

Coate Water Care Co Ltd own 9 Care Homes.

Which Coate Water Care Co Ltd Care Homes have the highest review score?

Downs View Care Centre, Mockley Manor & Chapel House Care & Nursing Home have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Coate Water Care Co Ltd to verify any information. View our terms and conditions. Coate Water Care Co Ltd has a Platinum Service – more info.