Downs View Care Centre, Swindon, Wiltshire
Downs View Care Centre, Swindon, Wiltshire
Downs View Care Centre, Swindon, Wiltshire

Downs View care home in Bradbury caters for elderly residents.

The home enjoys stunning views over the Downs and has 51 individual bedrooms. 43 are en-suite. There is also a suite for couples and guests for privacy. The home has two large lounges and a sun lounge for relaxation.

Fresh meals are prepared daily by the Chef using local suppliers. Residents can choose their meal based on personal or dietary requirements.

Group: Coate Water Care Co Ltd

Person in charge: Amanda Timms (Manager)

Local Authority / Social Services: Swindon Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 51 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age

Specialist Care Categories: Alzheimer's • Challenging Behaviour • Down Syndrome • Hearing Impairment & Deafness • Orthopaedic • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 49

Shared Rooms: 1

Rooms with ensuite WC: 45

Weekly Charges Guide: Personal Care Single £720 – £980 , Personal Care Shared (per person) from £650 (These prices are only a guideline, please contact Downs View Care Centre to find out the exact price for your requirements.) (These prices are only a guideline, please contact Downs View Care Centre to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Downs View Care Centre: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.4 Downs View Care Centre has a Review Score of 8.4 (8.423)

The Review Score of 8.4 (maximum of 10) for Downs View Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Downs View Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.629 for Downs View Care Centre is calculated as follows: ( (45 Excellents x 5) + (24 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 70 Ratings = 4.629

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.794 Points relating to the number of positive Reviews for Downs View Care Centre is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 10.2 positive Reviews (51 registered maximum number of service users ÷ 5). 3 Reviews ÷ 10.2 Target = 0.294

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Downs View Care Centre?

  • Extremely LIKELY
    5
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Downs View Care Centre

  • Son of Resident/Service User
    3
  • Friend of Resident/Service User
    2
  • Daughter of Resident/Service User
    1

The facility was very well maintained with lots of carefully planned items for the residents to engage with, even down to photographs on walls and colour schemes. The accommodation is excellent and well thought out. The staff were all friendly, caring and professional and the manager was welcoming, courteous and professional. Our family friend was well cared for and was also content in her surroundings which is vital to her needs. The conservatory is stunning. This is not the first time I have been to the home as we have had other family friends there over the years and I can only see improvement. The home doesn't feel clinical or smell like a care home, but feels like a friendly welcoming shared facility that allows friends, family and loved ones to be where they need to be at a time they need the support.

How likely would you be to recommend Downs View Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

Warm friendly home with great staff team. Visited a friend there and was amazed by the kindness of all the staff. My friend is so happy and all other people appear happy and well looked after. There was training happening with staff but they allowed residents to sit in and they were not asked to leave at any point.

How likely would you be to recommend Downs View Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has spent the last 5 years of her life in Downs View Care Home suffering from dementia and its accompanying problems. During this time she has received what we consider wonderful care and attention from all staff from the manager downwards. At her passing, the whole bereavement was handled with great dignity and respect. Badbury Care offers residents a very good standard of personal care, attention, warmth and cleanliness. For the care my mother received, I can't thank them enough and I wouldn't hesitate in recommending to anyone who needs what my mother needed at a certain time of life.

How likely would you be to recommend Downs View Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I want to commend this Nursing home to anyone looking for a good care home for their relative. My mum moved to Downs View Care Centre on June 27th this year on her birthday. She had always wanted to remain in her own home but sadly it was not possible and after several weeks in the hospital, she was discharged to Downs View. I followed the ambulance transport and we were greeted by cheerful and very helpful staff who did their best to help Mum settle and understand her needs. She had very good care and we were also well listened to by the staff when we had any concerns or questions. Sadly Mum died 3 weeks after moving there. The care given on the day she died and the communication with us to enable us to get to the hospital was very good. We are thankful that the last weeks of Mum's life were in such a caring environment and a beautiful location.

How likely would you be to recommend Downs View Care Centre? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Don't Know

Good level of care given by warm caring staff, cannot fault the system. During the time we have been involved with Downs View we have always found the care and needs of all residents have been addressed immediately.

How likely would you be to recommend Downs View Care Centre? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Amanda Timms, Manager at Downs View Care Centre responded to this review on 20 Jun 2016:

Thank you so much for your lovely comments.

My mother was a resident of Downs View Care Centre from December 2012 until her death in January 2016. I live in Australia and thus was able to only visit my mother on my visits to the UK, twice or three times a year, though family members visited as well. It has always been an enormous comfort for me living so far away, to know that my mother was being so well-cared for at a stage in her life when such care was necessary. I have the highest regard for the staff at Downs View and was always aware of the affection they showed towards my mother and the care that they offered her. I was touched by the emotion shown by certain members of the staff following my mother's passing.

How likely would you be to recommend Downs View Care Centre? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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