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Downs View Care Centre

Badbury, Chiseldon, Swindon, Wiltshire SN4 0EU
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Downs View Care Centre, Swindon
Downs View Care Centre, Swindon
Downs View Care Centre, Swindon

Rated Outstanding by the CQC (January 2021), Downs View care centre in Bradbury caters for elderly residents with varying stages of dementia.

The home enjoys stunning views over the Downs and has 51 individual bedrooms. 43 are en-suite.

There is also a suite for couples and guests for privacy. The home has two large lounges and a sun lounge for relaxation.

Downs View has recently had the benefit of a dementia-specific designed, large...  

Care Provided by Downs View Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £995From £1,095

All fees determined following individual assessment

Contact Downs View Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Gemma Herbert(Care Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (49)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (40)

Visiting

  • No set visiting times, visitors welcome at any time

Parking

  • On site parking available

Downs View Care Centre Reviews (64)

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9.7

Downs View Care Centre has a Review Score of 9.7 (9.700) out of 10, based on 21 reviews in the last 2 years. Over all time Downs View Care Centre has 64 reviews.

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Showing 64 reviews matching selected criteria
Review from S M (Wife of Resident) published on 21 May 2026 Submitted via Postal Card
Overall Experience

The staff are very caring. Most afternoons they provide activities for the residents. The food is very good and seemed to be enjoyed by the diners. I would recommend this care home.

Reply from Tracy Ferrier, Regional Manager at Downs View Care Centre

Thank you for taking the time to complete the review. We will of course share your feedback with the staffing team

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Review from Michael S (Son-in-law of Resident) published on 17 April 2026 Submitted via Postal Card
Overall Experience

My father-in-law has been a resident here for about 6 months now. The staff are so friendly and caring. I have complete faith that my father-in-law is in the best hands. The home itself always looks and smells clean.

Reply from Tracy Ferrier, Regional Manager at Downs View Care Centre

Thank you very much for taking the time in leaving us a review. I will of course share your feedback for the staff.

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Review from Paula B (Daughter of Resident) published on 6 November 2025 Submitted via Postal Card
Overall Experience

Dad is very happy and settled at Downs View, has been for 2.5 years. Staff always very kind to him and when family visit. Food is always excellent.

Reply from Amanda Timms, Manager at Downs View Care Centre

thank you for your kind review, staff like to hear the positive feedback

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Review from Rachael J (Wife of Resident) published on 6 November 2025 Submitted via Postal Card
Overall Experience

This is a warm and welcoming home where residents and visitors are treated with the utmost respect. As the wife of a resident, I am always welcomed so warmly by staff and residents alike. It is good to talk to other visitors and we get to know one another well. We have set up a group to further this connection and it is going well. I always look forward to my visits and know that I can talk things through if needed.

Reply from Amanda Timms, Manager at Downs View Care Centre

thank you for your lovely review, we appreciate positive feedback and love having you visit the home

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Review from C d (Daughter of Resident) published on 15 September 2025 Submitted via Website
Overall Experience

Mom was moved to a different room and does not know how to work the push taps in the bathroom. I have asked carers twice now to please just stay in with her in the morning when she dresses long turn on the tap and brush her teeth and rinse her month and I can see it's not been done.

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Review from Dick M (Husband of Resident) published on 5 September 2025 Submitted via Website
Overall Experience
My wife is a resident at Downs View and I am comforted by the care she receives. Every one dealing wirh her knows her problems and treats her with care and compassion. As she becomes more dependant on the staff they accomodate her needs. This was brought home to me abruptly at a recent hospital stay, where paliative care was the initail responce from the consultants, the staff on general ward did their best but were under constant pressure and unable to give the care that she enjoys at Downs View. Once back she recovered.

God bless the people at Downs View.

Reply from Guneet Brookes, Marketing Manager at Downs View Care Centre

Thank you so much for your kind words. We'll be sure to pass this on to the team, who will be touched to hear how much their care and compassion mean to you and your wife.

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Review from J H (Daughter of Resident) published on 3 April 2025 Submitted via Postal Card
Overall Experience

I feel that the staff offer emotional support as well as personal support as my mother in law is blind and often suffers with her mental health. The home is kept clean and always smells amazing not like other residential homes. Great home cooked meals cater for all needs.

Reply from Amanda Timms, Manager at Downs View Care Centre

Thank you for submitting your review; your feedback is important to us.

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Review from A H (Son of Resident) published on 3 April 2025 Submitted via Postal Card
Overall Experience

The care home management and staff are amazing and so patient. My mum is blind and struggles to move around freely. She can be difficult and does not want to be in a care home. The staff always treat my mum with dignity and loving care. If any adjustments are required, management are always supportive and quick to implement. Downs View is a very special place.

Reply from Amanda Timms, Manager at Downs View Care Centre

Thank you for your kind review, the staff will appreciate the feedback

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Review from S M (Daughter of Resident) published on 18 March 2025 Submitted via Postal Card
Overall Experience

The staff and carers are all fantastic. Cannot fault the home and staff. Clean bright and friendly.

Reply from Amanda Timms, Manager at Downs View Care Centre

Thank you for your review, will pass on to staff who will appreciate positive feedback.

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Review from K R (Daughter of Resident) published on 18 March 2025 Submitted via Website
Overall Experience
I struggled with my father going into care home, for many reasons. The Manager and staff have been absolutely amazing, not only with the support they have given my father but myself and my family. They are so friendly and approachable, always answering my questions and if they can't they come back to me asap. They always give me a update on my father, I'm well informed with his health and medication. My father's room is always clean and tidy. I love the personal touches from activities to celebrations, going the extra mile to provide my father with his favourite drinks, or making sure he's watching his favourite programme. The garden and outside area are well kept and a lovely area to spend quality time with my father. The most important thing for me is that I'm happy knowing my father is well looked after, and I can visit when ever we please. Friends have also commented how well my father is cared for and how welcoming all the staff are.

Thank you Downs View.

Reply from Amanda Timms, Manager at Downs View Care Centre

Thank you for your lovely review. The staff will appreciate your lovely feedback.

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Review from N B (Friend of Resident) published on 3 March 2025 Submitted via Postal Card
Overall Experience

We visit the resident weekly. The staff are very friendly and helpful. The care home is clean and tidy. When we have attended the various social activities and functions we have always found they are well organised, and the food and drink is good. The security is good.

Reply from Amanda Timms, Manager at Downs View Care Centre

Thank you for the review we always welcome feedback.

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Review from A V (Niece of Resident) published on 3 March 2025 Submitted via Postal Card
Overall Experience

Staff really friendly. Residents seem happy.

Reply from Amanda Timms, Manager at Downs View Care Centre

Thank you for taking the time to review the home. Feedback is important to us.

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Review from M M (Brother of Resident) published on 3 March 2025 Submitted via Postal Card
Overall Experience

Residents seem well cared for an happy. The meals are very good. Very friendly staff.

Reply from Amanda Timms, Manager at Downs View Care Centre

Thank you for your kind review. The staff will enjoy being told about this and appreciate your feedback.

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Review from S A (Son of Resident) published on 19 February 2025 Submitted via Postal Card
Overall Experience

Very pleased with the running of the care home. Food is excellent if not too much for mum. Staff running activities are amazing and fun for most residents. Very happy with everything they do here.

Reply from Amanda Timms, Manager at Downs View Care Centre

Thank you for taking the time to review us, will pass this onto the staff.

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Review from L D (Friend of Resident) published on 31 January 2025 Submitted via Website
Overall Experience

The care that my friend receives is remarkable at Downs View. The staff are attentive and you can see the care they have for the residents. The overall calm and peaceful environment really helps create a warm place to live. I would highly recommend Downs View to potential residents.

Reply from Amanda Timms, Manager at Downs View Care Centre

Thank you so much for such a lovely review. The DV team are very happy with your positive feedback, thank you!

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Review from Lena B (Sister of Resident) published on 28 November 2024 Submitted via Postal Card
Overall Experience

My sister has been in Downs View since February 2024. She settled quickly, has a lovely room overlooking the gardens, and has all her personal items around her. The staff are caring and do their very best to support her. After a spell in hospital equipment and support from other agencies were put in place to aid her recovery. Nothing is too much trouble. Downs View is in a lovely spot overlooking the downs. We are all very happy with the move and the fact that my sister is happy.

Reply from Amanda Timms, Manager at Downs View Care Centre

Thank you for your review we really appreciate your kind feedback.

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Review from Teresa F (Daughter of Resident) published on 13 November 2024 Submitted via Postal Card
Overall Experience

My mother went into Downs View in April. The management and carers welcomed Mum showing kindness, patience and treating Mum with dignity. There is always someone to talk to if you have any concerns. Nothing is ever too much trouble. I am so pleased we chose Downs View for Mum, as other family and friends who have relatives in other care homes have not had such a positive experience. I can not thank the management and carers enough for everything they're doing for Mum.

Reply from Amanda Timms, Manager at Downs View Care Centre

Thank you for your review, we aim to give the best experience possible for all of our clients and feedback is always welcome. I will share this with all the staff.

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Review from Malcolm F (Son-in-law of Resident) published on 12 November 2024 Submitted via Postal Card
Overall Experience

My mother-in-law has been in Downs View since April 2024 and we have found her care to be exemplary. From her general care to controlling her paid relief via medication nothing appears to be too much trouble. She enjoys her meals and I cannot fault anything.

Reply from Amanda Timms, Manager at Downs View Care Centre

Thank you so much for your lovey review, we always welcome feedback from relatives will pass this on to the staff team

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Review from A G (Friend of Resident) published on 1 November 2024 Submitted via Postal Card
Overall Experience

it is always a joy to visit the home. All staff so welcoming and cheery. Today we all joined in with the activity which I hope encouraged some more of the clients. Such a relaxing feel to this home even though some of the clients can be noisy and difficult. It is always dealt with sympathetic ways.

Reply from Amanda Timms, Manager at Downs View Care Centre

Thank you so much for your positive review, staff will enjoy hearing this positive review.

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Review from Aled N (Grandson of Resident) published on 3 September 2024 Submitted via Website
Overall Experience

Downs View Care Home is clean, caring and friendly. Residents are well looked after and have their needs met in a timely and empathetic manner. They organise a range of events for residents and families such as a cheese and wine night, singers and summer parties which are enjoyed by all!

Reply from Amanda Timms, Manager at Downs View Care Centre

Thank you for your lovely feedback, the staff will appreciate this.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 February 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Downs View Care Centre.

Upcoming Events

There are no upcoming events for Downs View Care Centre.

Awards / Recognitions (1)

Accreditations

There are no accreditations posted yet for Downs View Care Centre.

Meet the Team (3)

Gemma Herbert
Gemma HerbertJob Title:Care Home ManagerJoined: 2026

Care Home Manager

Walusha Colaco
Walusha ColacoJob Title:Deputy ManagerJoined: 2026

Deputy Manager

Helen Martin-Hicks
Helen Martin-HicksJob Title:AdministratorJoined: 2022

Administrator

Frequently Asked Questions about Downs View Care Centre

What types of Care is Downs View Care Centre registered for?

Older Person Care, Dementia, Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Downs View Care Centre have?

There are 49 Single Rooms and 1 Couples/Companion Room.

What are the Facilities & Services at Downs View Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is Downs View Care Centre to the centre of Swindon?

4.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Downs View Care Centre to verify any information. View our terms and conditions. Downs View Care Centre has an Enhanced Service -more info.