






Rated Outstanding by the CQC (January 2021), Downs View care centre in Bradbury caters for elderly residents with varying stages of dementia.
The home enjoys stunning views over the Downs and has 51 individual bedrooms. 43 are en-suite.
There is also a suite for couples and guests for privacy. The home has two large lounges and a sun lounge for relaxation.
Downs View has recently had the benefit of a dementia-specific designed, large...
Care Provided by Downs View Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 51 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
All fees determined following individual assessment
The price(s) shown are provided by the care home. Contact Downs View Care Centre for full pricing details and T&Cs.
Contact Downs View Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Coate Water Care Co Ltd
- Private Owned
Person in charge
- Gemma Herbert(Care Home Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2019
Room Information
- Single Rooms (49)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (40)
Visiting
- No set visiting times, visitors welcome at any time
Parking
- On site parking available
Downs View Care Centre Reviews (64)
Downs View Care Centre has a Review Score of 9.7 (9.700) out of 10, based on 21 reviews in the last 2 years.
Over all time Downs View Care Centre has 64 reviews.
Down View's staff consistently provide high-quality and personalised support to the residents. There is a real patient-centred approach, always giving them the best possible care and attention. The team have a real understanding of the individuals in their care on a personal level, as well as getting to know their family and close ones who visit. The Activities Coordinator is fantastic at arranging a range of engaging and exciting activities for the residents, including exercise, beauty, crafts, gardening and baking. The home is always clean and tidy, and the resident's appearance and hygiene are valued heavily also. The food is varied and fresh, with residents offered a choice. There isn't anywhere else we would consider for our Grandma!
Many thanks for your feedback, I will pass this on to the team who will appreciate the feedback.
Mum has been in the care home since November 2023. We did try and trial mum back at home again with carers visiting 4 times daily. Unfortunately, it was assessed that mum needed 24-hour round-the-clock care. The Manager was very supportive and had mum back to her placement. The care home is much better for her as she has social activities and friends. They let you visit when you like and it's a very warm and welcoming place. I feel so reassured that my mum is in a better place. They look after her well and she is eating well. They get hair done, nails done, feed well and have a whole array of happy cheerful staff who look after the residents so well. My mum is by no means an easy character she can be at times very awkward but they manage that well and get her to do all the things that she can't do without help.
Thank you for your kind review, the staff will appreciate you taking the time to review us.
My father became a resident at Downs View at the end of November due to concerns with his Alzheimer’s and several falls within the home. The home is nice and bright and very spacious. The day he arrived I cannot praise the staff enough they were so supportive and extremely helpful in trying to make my Dad feel comfortable to adjust to his new surroundings. We are so pleased that our Dad has settled in so well. I would like to thank all the staff for their excellent care and it is always done with a smile on their face, nothing is too much for them. The food is excellent, especially as our Dad was not eating properly at home and now he has put on weight he enjoys it now. The event's organizer is amazing too always keeps them well entertained and interacts with the residents well. My Dad enjoys the games they play. I visit the home 1-2 times a week the care staff are so friendly and make you feel so welcome.
Thank you very much for taking the time to review the service; we are so pleased that you are happy and so is your dad.
We have found the staff to be extremely helpful, very kind and considerate and it shows when you visit, not just with Dad but with all of the residents. Everyone is well taken care of and they look content and clean.
Obviously, this has been a massive change for Dad and us, and I would like to say a big thank you to the staff for putting us at ease on the telephone and when we visit. We get regular updates about Dad and how he’s doing. The staff are very accommodating and they put a lot into the events that take place and pay attention to ‘National days.' There always seems to be lots going on.
The home itself is lovely and clean, wonderful gardens, well kept. The overall location is lovely.
Thank you for your kind review, staff will enjoy knowing they are doing a good job
The home is set in beautiful surroundings. All the staff are very friendly and cannot do enough for you on your visit. Feel very welcome as soon as you enter the door. Home decor is tastefully decorated throughout from my friend's room to the dining/living area and feels like home. Gardens are well laid out with walking areas and subtle lighting with plants and flowers. Food looks amazing and always smells so good. Feel very relaxed visiting and such friendly staff.
Thank you for your very kind feedback, we are so lucky to be set in beautiful grounds and surrounding areas
The amazing staff obviously views the residents as family, not customers. The standard of care is phenomenal with the carers priding themselves in their work. Even visiting family and friends are treated with the utmost respect. The carers have my respect for the effort they put into making Downsview a home away from home.
Thank you so much for the review, staff will most certainly appreciate your very kind feedback.
I found Downs View Care Centre to be very bright and clean, with very friendly staff, it is very well situated in the country with lovely views of the Downs. I visit my cousin once a week and she seems very happy.
Thank you very much for taking the time to review the home, the staff and service user will appreciate your kind words.
All the staff are very helpful and are good at giving me information about her progress ie: eating, moving her around and services we can access for her - haircut, podiatry etc.
Thank you so much for your review, I will pass this on to the staff team who will appreciate the good feedback
I have been extremely pleased with the care mum has received since moving into Downsview in April. She has improved physically and mentally. The staff are extremely caring and attentive. The food is amazing and any events including family are very well catered for. The activities organiser keeps them well entertained and keeps them physically and mentally active.
Thank you so much for your feedback, staff take pride in care and activities.
Short term respite stay, great care. Dad's much stronger and hopefully independent enough to go home for a good period. Very clean, food great, staff amazing. All round good experience.
Thank you so much for the review, we were glad that your father could return home after a period of care.
My father became a resident at Downs View this year due to dementia and concerns with him living at home. I can't express enough how amazing the home is, it's given Dad a new lease of life, so much stimulation with varied activities on a daily basis. The staff are extremely caring and treat the residents with dignity and respect. We, collectively, as a family are extremely happy with the care given to dad, it has taken a big worry away from his wife and children. Dad was very anxious when he lived at home, but that has gone and he is so happy and content, encouraged to join in with all activities, which he loves, and is extremely relaxed, as he is being very well looked after. I can't praise the staff and management enough for all they have done to help Dad with the transition and continue to help him to this day. I highly recommend Downs View, we are so grateful to them for taking such good care of my beloved dad and giving him the best remainder of his life.
Thank you so much for your really kind review. This will be passed on to the staff team.
During the three years he has lived there, he has been able to have quality time with family and make new friendships in the home.
The activities and care provided by the home have brought all of the residents together, as well as their families.
Keep up the good work everyone.
Thank you very much for your feedback, I will pass this information to the staff.
My father is extremely happy, comfortable and safe at Downs View. All the staff are kind and caring, going to great lengths to look after him. His room is clean and spacious, with the added luxury of a wet room, which is invaluable to maintain his dignity. He always enjoys his meals, with a great selection available. Downs View is very welcoming to all his visitors and provides a variety of activities for him to participate in.
Thank you so much for taking the time to review our home, this will be passed on to staff.
This home has a number of dementia patients at differing stages and I know from experience how tricky this can be. But, I want to commend the manager and her team. At no point did I, or people visiting Mum, see anything but caring staff who do their best to look after the people they care for. The rooms are simple but clean and the food seems to be of a high standard. Different stages of dementia could make for chaos, but our experience was that Mum was looked after, even when emotional.
The home is set in Badbury and has great views with good car parking and has lovely gardens, with places to sit and enjoy being outside. Well done all and thank you.
Thank you very much for your lovely review, I will pass this on to all the staff team.
The staff are very friendly and I can see by their persona that they enjoyed working here.
I left as they were serving their dinner which looked appetising and he has a choice to visually see.
This is one of the best care homes I’ve seen in and around Swindon, and I’m glad that my friend is here.
I was very happy with the way my husband was cared for and I would like to say thank you to all the staff who looked after him.
Thank you very much for your kind words and for taking the time to publish a review, I will pass this on to all the staff.
Dad was at Downs View Care Centre for about a year and a half until he sadly passed away in September 2022. The care he received, especially in the later months, was excellent. The staff were compassionate and caring, and the staff were always approachable and helpful. It was lovely to see the home open up as Covid receded, with magicians and other activities put on to entertain the residents. The home always seemed clean when we visited, and it was lovely to see the redecoration taking place. Thank you to everyone for looking after Dad and for your kindness to all the family in those last difficult few days.
Thank you for taking the time to give us a review. I will pass on this feedback to the staff, who I know will really appreciate it.
Every time we have visited, the staff have made us feel welcome. They take time to have a chat to make sure were ok as a family too coping with having a family member with dementia. All residents always appear clean and well-presented. The private rooms and communal areas are always clean and tidy. The wide range of activities provided caters for a vast range of personal interests. The views of the Downs are right on the doorstep. Lovely to be able to take Pops out for family walks in such a scenic environment without the need for further travel. Massive thank you to all staff for keeping Pops and all the other residents safe and entertained. Would highly recommend this home to anyone who may need dementia care.
Thank you kindly for your review, Victoria. The manager and team take pride in ensuring all family and friends of residents feel welcome and at home and they will be pleased to hear you had such a positive experience. We are very lucky to have such beautiful views on the doorstep of Downs View and it is wonderful you are able to share this with your Father-in-Law.
Downs View is a lovely home that creates a cosy, welcoming environment to all residents and service users. The staff are all very friendly and there is plenty of engaging and therapeutic activities regularly on offer. We really enjoyed the mobile farm at Christmas which brought smiles to many faces. The food is lovely and the management team are hands-on - approachable and professional always.
Thank you for your review, I have passed your wonderful comments over to the Manager and her team who will be best pleased to hear you have received a welcoming experience at Downs View. The team work hard to ensure residents feel as comfortable as possible and the mobile farm is always a favourite!
Would like to say a big thanks to all the management and staff for their hard work and caring with a friend of mine, showing the utmost dignity towards my friend and her family. Thank you so much to all.
Thank you for taking the time to review our care home, the staff will be pleased to know that we are delivering a good service to all.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 February 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Downs View Care Centre.
There are no upcoming events for Downs View Care Centre.
Awards / Recognitions (1)
- 31 Jan 2024Recipient: Downs View Care Centre
Accreditations
There are no accreditations posted yet for Downs View Care Centre.
Meet the Team (3)

Care Home Manager

Deputy Manager

Administrator
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