Downs View Care Centre

My mother has spent the last 5 years of her life in Downs View Care Home suffering from dementia and its accompanying problems. During this time she has received what we consider wonderful care and attention from all staff from the manager downwards. At her passing, the whole bereavement was handled with great dignity and respect. Badbury Care offers residents a very good standard of personal care, attention, warmth and cleanliness. For the care my mother received, I can't thank them enough and I wouldn't hesitate in recommending to anyone who needs what my mother needed at a certain time of life.

I want to commend this Nursing home to anyone looking for a good care home for their relative. My mum moved to Downs View Care Centre on June 27th this year on her birthday. She had always wanted to remain in her own home but sadly it was not possible and after several weeks in the hospital, she was discharged to Downs View. I followed the ambulance transport and we were greeted by cheerful and very helpful staff who did their best to help Mum settle and understand her needs. She had very good care and we were also well listened to by the staff when we had any concerns or questions. Sadly Mum died 3 weeks after moving there. The care given on the day she died and the communication with us to enable us to get to the hospital was very good. We are thankful that the last weeks of Mum's life were in such a caring environment and a beautiful location.

Good level of care given by warm caring staff, cannot fault the system. During the time we have been involved with Downs View we have always found the care and needs of all residents have been addressed immediately.

My mother was a resident of Downs View Care Centre from December 2012 until her death in January 2016. I live in Australia and thus was able to only visit my mother on my visits to the UK, twice or three times a year, though family members visited as well. It has always been an enormous comfort for me living so far away, to know that my mother was being so well-cared for at a stage in her life when such care was necessary. I have the highest regard for the staff at Downs View and was always aware of the affection they showed towards my mother and the care that they offered her. I was touched by the emotion shown by certain members of the staff following my mother's passing.