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Downs View Care Centre

Badbury, Chiseldon, Swindon, Wiltshire SN4 0EU
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Downs View Care Centre, Swindon
Downs View Care Centre, Swindon
Downs View Care Centre, Swindon

Rated Outstanding by the CQC (January 2021), Downs View care centre in Bradbury caters for elderly residents with varying stages of dementia.

The home enjoys stunning views over the Downs and has 51 individual bedrooms. 43 are en-suite.

There is also a suite for couples and guests for privacy. The home has two large lounges and a sun lounge for relaxation.

Downs View has recently had the benefit of a dementia-specific designed, large...  

Care Provided by Downs View Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £995From £1,095

All fees determined following individual assessment

Contact Downs View Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Gemma Herbert(Care Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (49)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (40)

Visiting

  • No set visiting times, visitors welcome at any time

Parking

  • On site parking available

Downs View Care Centre Reviews (64)

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9.7

Downs View Care Centre has a Review Score of 9.7 (9.700) out of 10, based on 21 reviews in the last 2 years. Over all time Downs View Care Centre has 64 reviews.

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Showing 64 reviews matching selected criteria
Review from Paul C (Son of Resident) published on 23 January 2023 Submitted via Website
Overall Experience

Always caring and give appropriate attention to each resident. Covid procedures followed where necessary. Carers work hard to keep the residents happy. Room kept very clean and can be personalised. Good Christmas party for residents and families.

Reply from Kayleigh, Marketing Manager at Downs View Care Centre

Thank you for your kind review, I will pass your comments on to the manager and her team. They are a fantastic team who work hard to deliver the kind of care that we would all want and expect for ourselves and loved ones. We are glad you enjoyed the Christmas party!

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Review from S B (Daughter of Resident) published on 29 June 2021 Submitted via Postal Card
Overall Experience

My mum moved into the care home last June. This was the hardest thing I ever had to do! But the care mum has received is outstanding. Covid didn't help as we weren't allowed to see her. Now we can see mum, it's lovely to see her settled and getting around the clock care she needs. Thank you

Reply from Geraldine Smith, Director at Downs View Care Centre

Thank you for your comments, I personally experienced the loving care and support of the staff at Downs View when my mother was a resident there. It will always have a special place in my family's heart.

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Review from Wanda W (Cousin of Resident) published on 21 June 2021 Submitted via Postal Card
Overall Experience

I find a very pleasant and friendly atmosphere here. The residents are happy and my cousin has always said how much she loves being here and how lovely everybody is.

Reply from Sue Houldey, Operations Director at Downs View Care Centre

Thank you for taking the time to complete a review of the home. Staff will be pleased to hear about your experience and work very hard to ensure the home is a happy and settled place for residents.

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Review from Noye N (Daughter of Resident) published on 6 June 2021 Submitted via Website
Overall Experience
I am extremely pleased with the quality of care provided.

The staff show understanding and respect for the residents and are also very understanding of the relative's worries and help to reassure them by caring and being very informative.

Reply from Sue Houldey, Operations Director at Downs View Care Centre

Thank you for your review of Downs View. The staff team are well trained and supported which means they are confident in the care and support they provide to residents. I will make sure that the staff team see your comments.

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Review from P C (Daughter of Resident) published on 7 October 2020 Submitted via Postal Card
Overall Experience
The whole team at Downs View have supported my mother's admission into their care. With the Covid-19 issues I was not able to support mum but they have taken excellent steps to ensure a stress-free arrival for us both.

I have every confidence with the care my mum is getting.

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Review from Joanne H (Daughter of Resident) published on 25 August 2020 Submitted via Postal Card
Overall Experience

The care and support my mum receives is excellent. Staff are always patient and kind and I am confident she is well cared for, although we have not been able to see mum due to the present lockdown being in place.

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Review from Martin G (Son of Resident) published on 25 August 2020 Submitted via Postal Card
Overall Experience

My mother was extremely happy and very well looked after and loved.

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Review from M M (Daughter of Resident) published on 5 August 2020 Submitted via Postal Card
Overall Experience

My father has been extremely well looked after during the past year, especially during the covid pandemic. All staff are approachable and are able to answer my queries.

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Review from John W (Son of Resident) published on 30 July 2020 Submitted via Website
Overall Experience

My mother was a very difficult patient when she first went into Downs View, and she was still treated with the greatest respect. She is now bedridden, and she is still cared for in the same way. I have nothing but praise for the staff and their kindness towards her.

Reply from Geraldine Smith, Director at Downs View Care Centre

Thank you, John, your mother has been with us at Downs View for many years, I remember how lively she was when she first came to live at Downs View. Your comments are valued. Geraldine.

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Review from B L (Son of Resident) published on 27 July 2020 Submitted via Postal Card
Overall Experience

My mother has received wonderful care and attention from your staff, and she appears to be very happy in her way, with everybody who looks after her.

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Review from V H (Daughter of Resident) published on 24 July 2020 Submitted via Postal Card
Overall Experience

I have always found the staff very approachable, always there with a friendly ear if you need it. They have always treated my mum with dignity and shown her great care and love. It is a great comfort to me and my family to know that she is so well cared for, especially now with the situation regarding Coronavirus. They have been fantastic throughout this difficult time and we have been able to FaceTime Mum on a regular basis and see that she is happy and healthy during the time we have not been able to visit her. Can't thank them enough.

Reply from Sue Houldey, Operations Director at Downs View Care Centre

Thank you for your review of our home. We are delighted that you are so pleased with the care and support offered by our staff team. We will pass your comments on to them.

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Review from Mary H (Daughter of Resident) published on 24 July 2020 Submitted via Postal Card
Overall Experience

I am extremely happy with Downs View Care Centre as all the staff go above and beyond to make sure all residents are safe and happy. Since lockdown it's been lovely to see all photos on Facebook and I can see all their smiling faces as they enjoy all the activities you are providing so well done for that. Can't wait to see the next lot. It's been the best decision I have made because all the staff are friendly and always willing to help.

Reply from Sue Houldey, Operations Director at Downs View Care Centre

Thank you for such a positive review of our home. Covid 19 has certainly made communication with our residents a challenge, and we have used Skype and other means to enable as much family contact as possible. We are glad that you have enjoyed our photographs which we have posted. I will pass your positive comments onto the staff team.

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Review from B M (Daughter of Resident) published on 24 July 2020 Submitted via Postal Card
Overall Experience

Fantastic care from all staff, making Mum feel at home. Thank you!

Reply from Sue Houldey, Operations Director at Downs View Care Centre

Thank you for taking the time to send in a review of our home. We take great pride in maintaining our approach which led to our "Outstanding" rating with CQC.

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Review from S P (Daughter of Resident) published on 24 July 2020 Submitted via Postal Card
Overall Experience

I am very happy with the care my mother receives at Downsview. The staff are wonderful and take such good care of all the residents, especially over the last few months when I have been unable to visit. The photos of activities posted on Facebook have been lovely. A huge 'thank you' to all staff.

Reply from Geraldine Smith, Director at Downs View Care Centre

Thank you for your kind comments, it means so much to the staff.

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Review from C B (Daughter of Resident) published on 9 May 2018 Submitted via Postal Card
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Staff work very hard in challenging circumstances but deal with things very well in a professional and calm manner. Our visits have always found the staff to be happy and cheerful towards residents and my mother always appears happy and contented.

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Review from J B (Daughter of Resident) published on 8 May 2018 Submitted via Postal Card
Overall Experience

My father suffers from dementia and is blind. The staff are caring, understanding and help the residents keep their dignity, as well as supporting families at this difficult time. All staff are pleasant and hard working and always have a smile. Thank you to all.

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Review from Susan S (Daughter of Resident) published on 6 March 2018 Submitted via Postal Card
Overall Experience

Mum moved into Downs View Care Centre due to dementia and Alzheimers. I was always kept up to date and nothing was ever too much trouble. From Xmas '17, Mum became very ill and ended up in hospital. Mum refused to eat and drink and pulled out needles telling me that she did not want them working closely with the unit leader and manager. A full end of life was put into place with Mum going back to Downs View Care Centre. She was treated with dignity and respect and I could not fault. Thank you to all the care staff. Excellent.

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Review from K G (Son of Resident) published on 13 December 2017 Submitted via Postal Card
Overall Experience

We are very pleased with my father's care and he seems very happy to be in here. Every time we come and visit my dad, everyone is very happy and the carers are lovely and very caring. We love the garden and sitting out there in the summer. They organise a lot of things for the residents and my dad joins in which he never did when he lived at home. No complaints.

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Review from Deborah L (Friend of Resident) published on 18 April 2017 Submitted via Website
Overall Experience

The facility was very well maintained with lots of carefully planned items for the residents to engage with, even down to photographs on walls and colour schemes. The accommodation is excellent and well thought out. The staff were all friendly, caring and professional and the manager was welcoming, courteous and professional. Our family friend was well cared for and was also content in her surroundings which is vital to her needs. The conservatory is stunning. This is not the first time I have been to the home as we have had other family friends there over the years and I can only see improvement. The home doesn't feel clinical or smell like a care home, but feels like a friendly welcoming shared facility that allows friends, family and loved ones to be where they need to be at a time they need the support.

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Review from Ellen (Friend of Resident) published on 12 April 2017 Submitted via Website
Overall Experience

Warm friendly home with great staff team. Visited a friend there and was amazed by the kindness of all the staff. My friend is so happy and all other people appear happy and well looked after. There was training happening with staff but they allowed residents to sit in and they were not asked to leave at any point.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 February 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (1)

Accreditations

There are no accreditations posted yet for Downs View Care Centre.

Meet the Team (3)

Gemma Herbert
Gemma HerbertJob Title:Care Home ManagerJoined: 2026

Care Home Manager

Walusha Colaco
Walusha ColacoJob Title:Deputy ManagerJoined: 2026

Deputy Manager

Helen Martin-Hicks
Helen Martin-HicksJob Title:AdministratorJoined: 2022

Administrator

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